WHY HAS EBAY REMOVED SELLERS HISTORY FROM ALL LISTINGS!!!

[wavesales]

Why has ebay removed all sellers quantity history from all listings. as their is no quantity showing on any of my listings.

[jonatjonatjonat · Accepted solution]

I can see how much you have sold, at least on the first few of your listings that come up.

eg a dual turntable for CS505-1 sales of 251

[wavesales]

Hi thanks for that, but I cannot see how many on all my listings, it is eBay messing again they cannot leave things alone.

Thanks for your message

[jbrusby]

Just noticed this, the sales history isn't showing on any of my listings pages at all. Nor on anyone else's. How long has it been like that? It would explain why none of my established, and previously easy selling, listings have been selling for the last few weeks. Along with a dramatic reduction in viewing numbers, this is the last straw if it's permanent. How are customers supposed to know which listings to trust?

[sea.n.van._60]

I don't know this to be a fact but I suspect that eBay figured that past sales information that used to be freely available has some value and they can sell or otherwise exploit that data if they don't give it away freely. Maybe I'm wrong about that and there's some other reason.

I've always thought it would reassure customers to see that an item had been sold many times already in which case the opposite must also be true (not knowing that many have bought the same product previously is not reassuring). They still have the "this one's trending" but for listings with variations, the quantity sold for each variation is not available for customers to see.

[jil_3862]

It shows in your list of listings, eg 220 sold, almost gone 93 sold, and so on.
But you're right, within the listing there's no mention of how many sold now.

Annoying, I preferred it when that was clickable so you could see the price history, then it became just a number, now it's gone altogether. As a buyer it's just another reason not to buy here!

[beirneliz]

yes, messing about for messing about's sake, as a buyer i like to see what has been sold, a nan buying for their grandkids will be more assured by the fact that lots have been sold, their IT department could spend more time on sorting out the years long issue of incorrect estimated delivery dates, yet we never get chance to leave feedback on the issue, just the nice person on the phone, who pass on the message and then who know what happens next, not much.....

[jonabru45]

With a few weeks of the change passed, it's now quite clear the removal of sale history from listings is affected customer decisions and hurting sales. When a visitor goes to a listing there is now nothing to distinguish one listing's reliability/consistency/trustworthiness from another.

On Amazon you have the customer feedback total, number of stars, and customer reviews to help determine if you're likely to actually get what you think you're buying. On Ebay listings there's now nothing equivalent - the feedback requires a click to get into and is messy to navigate, there are no product reviews on the listing page and now no idea if the seller has sold 0 or 2,000 of the item. If they've sold 2,000 and a reasonable feedback % you've a fair idea that orders are being fulfilled and people are happy with what they get. But if you can't see how many of that specific item have sold historically the feedback % holds minimal weight.  

[waan_2375]

Just noticed this also , can't see any sales history on any of my listings and it has had an impact on my views and my sales, is there a solution for this. ebay is so frustrating one thing after another 

[typo_lee]

All showing on my listings. Just checked. Says this one’s trending. Sold 379 already for example? So nothing’s changed has it? 

[therenewalworkshopltd]

Sales history is still available on all listings.

You can see on these the number of items sold and I literally just looked randomly.

[therenewalworkshopltd]

And on yours....

[waan_2375]

If you click on any of my listings where it says quantity it normally has how many have been sold , as an example of the pic you showed that jacket I have sold 201 and it shows that on the app but not on desktop.  Even when i look at anybody else's listings it is the same and some of these items have sold thousands 

[microsolderingsupplies.shop]

Same here, none of my listings showing in browser the QTY sold, even in not logged in private browser.
What's going on - again?

[typo_lee]

Mine are all showing the quantities sold

[custom-giftsuk]

Some are showing what they have sold in a search, some aren't but when you click on any listing that I can see - it doesn't show in the listing how many have sold. 

[typo_lee]

Mine are showing quantities sold in searcg results AND on the actual listing itself. In bold letters it says 'THIS ONES TRENDING' followed by the quantity sold. Its really clear to see.

[jil_3862]

It took me a while to see that because it used to be smaller text, higher up the page. At least there is that reassurance for buyers even if it's not quite as helpful for research!

[typo_lee]

To be fair the 'This ones trending' and quantity isnt showing on all our listings. Only on some. Shame as I would have thought buyers liked to see how many were sold for reliability of the product. Another nail in the coffin.

[waan_2375]

In regards to this issue it still shows sales history on the app but just not on desktop. well I have reported the issue , agent was unaware if it is a tech issue or if it is a change going forward. The fact you can see the sales on the app and not on desktop seems like it is some technical issue but who knows , currently waiting for them to investigate and get back to me .