Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Declaring income and expenses for Universal Credit
Hi, I was wondering if anyone else here has to declare their income and expenses every month for Universal Credit? I've just started as a business seller and am trying to work out the easiest way to get the information that I need to give to UC at th...
Royal Mail Tracked 48 eBay labels
I'm looking into using RM Tracked 48 (small parcel size) for the first time! Any advice would be appreciated.If I buy the labels through eBay how do I arrange collection? Is there a drop down box to select a collection time after you have clicked on ...
Can't view order details page
Since coming in today I cannot open any of my orders. Either from my emails or the awaiting dispatch page. It just goes to the 'we've looked everywere page' that you usually get when viewing an old listing. IS anyone else getting the same?
A Feedback puzzle: my good FB for buyer not in All Feedback
I was checking whether I had left feedback for my last buyer. I had but it was not showing on her Feedback when I clicked the number after the username. It was visible when, on her profile, I clicked on Feedback as a Buyer. but not on All Feedback. W...
private seller selling lots of confectionary items....
ebay are doing absolutely nothing about businesses trading as private sellers. Last October I reported a seller whose product is seaside rock. Still to this day theyre trading as a private seller - I even messaged them the other day and asked outrigh...
I've had it with e bay after 20 years
I have loved every minute of my selling with e bay for 20 years when suddenly they erased 800 unsold items from my list and said that my selling was below standard. I tried to find out why? but guess what? You speak to a robot who asks you if you are...
One for the Techies
For the last couple of days whenever I list, revise or sell similar and enter an item into the description box I get the following message: We found the following active content in your listing: Plugin. To make eBay a more secure marketplace, we hide...
How can you add another mobile number for verification purposes.
Hi I wish to add another mobile number onto my ebay account for verification purposes to log into ebay. I have looked on accounts, and I can only seem to have one mobile number. I know that ebay are now bringing out the 2 step verification and passke...
Miracles do exist (Rarely) - Misuse of returns, postage refund
There's been plenty of talk about this previously where if someone misuses a return reason and are reported, eBay will refund the postage the seller had to pay to get the item back. Rarely ever seen. It was even looking like behind the scenes eBay we...
Royal mail weight on labels
In the last few days all my Royal mail labels show 0.001kg as the weight when the up to 100g was paid for, all the packages are 17-30g are they all going to come back or the customer charged for under weight ?
The can't BUY AGAIN bug
I have not tested this bug on desktop browser but on the eBay app.Please go to the Buy Again or purchase history, don't click the button click the image of the listing and the option to purchase and the listings details will be unavailable to you.you...
Royal Mail price rise and EBay postage
Hi all, I send a lot of DVDs.The new price increase from Royal Mail means they are now £2.70 to send.I have never used EBay for posting and just wanted gauge peoples view on those who use EBay?Thanks
VAT details not showing on listings or orders
I've registered for VAT and have entered my VAT number in my account settings. My listings aren't displaying my VAT number and also my any invoice I create is displaying VAT as 0%- I've tried changing this by clicking on the 'edit' option on an order...
Buyer wants to return item after 30 days return policy
Hi I am just after some advice on what other sellers do in this situation. I have a customer that has contacted me wishing to return an item that is a few days out of ebays 30 days return policy. There is nothing wrong with the product itself, but th...
Your selling account is now at risk - why do ebay use such intimidating language?
I received an email from ebay yesterday titled "Your selling account is now at risk". Upon investigation, it turns out that since last August I have had 4 cases closed without seller resolution. In all four cases, the items were sent to South America...
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