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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

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Return requests increasing

Just wondering if any other clothing resellers have noticed their returns are up . I put plenty of measurements on the listing etc but there has been a significant uptick in returns over the past 3 weeks . may just be one of those things or do others...

He’ll please. EBay refunded even though tracking was provided showing buyer refused delivery

As title. I sent an item providing tracking number with Royal Mail. The tracking showed the item was refused delivery and got sent back to us. EBay refunded buyer in full and looks like we will have a defect against us. Surely this can’t be right? Do...

Buyer Purchases Item, States Not As Described, Item Is Exactly As Described, Ebay On Buyer Side

Hi Everyone,As above, Buyer Purchases Item, Buyer States Not As Described, Item Is Exactly As Described and was a Sealed Item, Ebay takes Buyer Side and allows the return, Seriously this is just pure money grabbing, the buyer has Zero, Zilch, Zarda, ...

Ebay return labels

A quickie as i very rarely get returns i use the eBay automated labels so I pay eBay send and buyer prints a label.What happens when the buyer has no printer for this label?Do they send them a QR code to use at the post office?

Should I fill in VAT box?

Should I update VAT box in listing? I'm getting full amount paid, but shouldn't ebay take VAT first? I'm not VAT registered as under the threshold, but on the business listing I have, it says inc vat when I enter the price. I tried adding 20% into th...

Sunday Sales Dead 23/02/2025

Does anyone know what happened last night as we are getting same number of views but no Sales. Something must have changed as there are ZERO sales all day. Has anyone else noticed any issues today Sunday 23/02/2025.

What are Ebay playing at?

20+ year Ebay veteran here, I have never seen it this quiet. Views are up, listing views are up, all overall traffic is up, but people aren't buying! Is this due to the mobile phone app not working on older phones? More fees? Disgruntlement? Poor eco...

Dead sales Feb 2025

Omg. I thought I could make a little money selling Meccano on eBay as I had some early success selling the kids toys. I bought a load of Meccano sets to sell on, making very small sums on each set sold despite a tonne of effort to get each set ready....

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