Price increase on listings but havent changed them? Added VAT???

Over the last 12/14 hours Ive found over half my listings have increase with price (had VAT added to actual listing price).

 

When i go to edit a listing it shows at the price I have set but when search for it it shows it more expensive - i.e Black Panther 2 BluRay  eBay 135201485404 when I go to revise my listing it says the price is £6.99 (which is correct) but when search for it on the site it says its £8.39 - sales have been massively down overnight (only sold 8 items usually sell in excess of 20+)

 

Cant seem to chat any CS on auto chat or request a call back.

 

The few sales I have done over night have been charge at the amount I put not the extra being advertised - anyone else seem to have this?

 
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18 REPLIES 18

Re: Price increase on listings but havent changed them? Added VAT???

Just spoke to Gavin at CS - theres a glitch thats adding addiontial VAT on top of all listings - they are aware about it but have no time scale for it being fixed - doesnt help when its affecting sales - but looks like i'll get to enjoy the sunshine today instead of doing lots of orders 😂

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Re: Price increase on listings but havent changed them? Added VAT???

Perfect. On the last sales day of the month. I've just checked mine and I have had vat applied to some of my listings I've also noticed that a couple of my buyers have been charged sales tax

Surely this has big tax regulation implications. This glitch should be fixed immediately 

why does eBay have so many of these glitches

Message 3 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

It's being affecting people for almost 2 weeks.

Message 4 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Mine too. I was told it will be fixed in 24 hours......

Wonder if we will get a refund for loss of sales 😂

Message 5 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I've done several searches over the last ten days or so, and there are many sellers suffering this glitch.

 

The way feedback is displayed has been changed yet again...............Ebay please fix the glitches first.

Message 6 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I chose to edit all my listings, making no changes, the prices then returned without the dreaded added VAT

Message 7 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Nice catch.  I noticed mine where doing this on a different account.

What got me, was that some where brand new listings (I list every day) and still adding the VAT.

But just tried an edit and that seems to have worked.

 

Only another 200 to go!  

Message 8 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

are you doing this as individual edits or bulk? I just tried bulk doing them (all listings and it didnt work) 😫

Message 9 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Individual, but a bulk may work.  It will just take longer for the listings to be updated.

It's takes a few minutes after the edit for the change to be noticed.

Message 10 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I think im just being impatient 🤣 thank you

Message 11 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Spotted this on my listings in the last 48 hours, if I refresh the page sometimes it displays at actual price but then will display with 20% added vat. Also seen it on many other sellers items as well, in terms of purchases I wasnt charged 20% vat when I bought stuff.

 

It does make me wonder what changes they are planning, why else would this glitch even happen. 

 

Also sales have dropped 60% in the last 48 hours so thats always fun. 

Message 12 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I had this problem and you can  " bulk edit  " all your items in one go via the " Manage Actice listings " 

Just select edit all dont change anything and press submit all . It will take about 5 minutes for the listing to update after the edit  but this should revert the price back to normal.

Message 13 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I have just tried this, thank you, although it has changed some but not all. Manually tried to change the price on one item and it reverted back to the VAT included price.

Considering this is a multi billion company, you would  think they would have sorted this out by now!

Message 14 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

I tell a lie, they have now magically gone back to the correct prices! Considering I called CS on Saturday morning and they still hadn't corrected it and in seconds, it's nowok.

 

You Sir/Madam are a star!  🌟

 

Message 15 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Yup same here. 20% extra on everything. Wonderful. You literally could not make up how many 'glitches', this platform has. It's like there is someone paid to come up with new ways to break the site never seen before. 

Message 16 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Did a bulk edit, still 20% extra. Nightmare. 

Message 17 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

They wont change immediatly give it a few minutes then check, its worked for me and many others.

Message 18 of 19
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Re: Price increase on listings but havent changed them? Added VAT???

Yup, it has. Your a superstar. Thanks man. 

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