I've recived negative feedback from buyer who found very similar item on Temu and wanted refund since items ars cheaper there.
On the listing I offer persanalisation option ( you can pick whatever length you want) -so item is handmade and that's why price is higher, plus the cost of delivery are expencive.
Is any chance this feedback could be removed? They very openly advertise to buy on Temu instead of eBay, also they lied that I refused to refund, I refused refund without return.I offered full refund for return the original items. Is it requesting refund without return against eBay Policy?
