Inventory 'duplicate as' stopped working

[1000sofgames]

I use within Inventory the 'duplicate as' function to duplicate and create new inventory items.  This stopped working and when I select 'duplicate as' instead of bringing up a new listing page, it simply does nothing.  I checked 4 different browsers on this computer and all the same.  I checked another computer and the same.  I checked another laptop that was not switched on all the time and it worked, for about a week, and now does work there either, does nothing.  So I'm thinking a Defender update or something.  I have turned off adblockers, reset all browsers settings etc etc - anyone else having this else??

[therenewalworkshopltd]

Are you quite sure that you mean "Duplicate as"?

"Sell similar" yes, but I have never heard of this option....  At least on Ebay anyway.

[jspeg]

I also use the same function all the time and it has not worked for about 3 months now!
I have rung up ebay dozens of times and got little to no help
Weirdly it worked for a few hours on 25/8 then today its stopped again
Really frustrating - I feel your pain

[jspeg]

They did give me a reference for the fault and say they are dealing with it !!
EWATCHOP-249423

try mentioning it if you get to talk to them

[4_bathrooms]

Are you using Turbo Lister? I thought that was retired years ago...

[jspeg]

No, using seller hub that you get with a shop

[4_bathrooms]

---

@jspeg wrote:

No, using seller hub that you get with a shop

---

I have a shop and seller hub but I don't have that option. I have "Sell similar" but not "Duplicate as".

Having looked at the dates both the OP and yourself registered I think you have "old style" accounts that have more in common with eBay.com than what most eBay UK users registered after around 2005 would see.

Can you take a screenshot from your seller hub like this one:

[jspeg]

There is a drop down from "sell again" and its in that

[4_bathrooms]

It looks to me like you still have the "old" seller hub; this is probably due to when your account was registered (2002). My "listing templates" section looks completely different to yours with different options.

I thought the "old" and "new" account types had been harmonised a few years ago but I now think that must have only been the seller hub dashboard. I can't help any further but your earlier post suggests eBay are treating it as a technical fault.