Impressions broken again??


Can you please check if there is another problem with impressions? Another counting glitch? These stats can not be correct. Organic impressions promoted views down to under 3000 views today at time of writing. This time last week almost 73000 views. Please help.  dave@ebay kat@ebay 

 

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Impressions broken again??


@andyorell2002 wrote:

So my theory is they have alterered the way search works this past week. Thus meaning we are seeing higher impressions, but lower page views and sales. I may be completely wrong on that but  it is something I have noticed.


I tend to agree the search functionality has been woeful for a while.  Since I was told how to fix the impressions issue was to open a new account I decided through complete and utter desperation to do so.  I've even been searching word for word for my old listings to 'sell it yourself' etc and out of the last 20 Ive tried only 7 have shown up.  Yes 7 out of 20 so that is 13 listings of mine that are hidden that I know of.  Out of 600 plus that hidden number is going to be a lot higher.  I'm also getting zero results for these searches, sometimes not even matches with 'similar' titles etc.  I'm paying for these listings to be 'there' and also paying for them to be promoted so again I really want my money back.  I'm paying for a service I'm not getting.  Can I open a case for INR on unviewable listings against eBay? 🙄

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Impressions broken again??

@andyorell2002 I think 'search' has been broken for a long time - years! - but I like your theory, it fits with what is happening right now.  Good sleuthing 🧐 though I'm not sure any of us can do anything about it.

 

If Shakespeare was an ebayer right now he would probably say, 'As flies to wanton boys are we to the gods; They kill us for their sport.'

 

As @goingfishing said what we need now is an Erin Brockovich on the case - or a fairy godmother, which ever is more useful right now. 

Remind me again - what are listing fees for?
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Impressions broken again??

That makes absolute sense, my impressions shot up around 25th and slightly more page views but few sales. Im testing a few changed images that "stand out" more with key info but  i think theyve gone back to strongest keywords first in the title too. 

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Impressions broken again??


@andyorell2002 wrote:

I've been following this thread for quite a while as like many I had a huge drop on the 18th in impressions. Since last week my impressions have been higher than usual, but my sales and page views have been roughly the same, although maybe slightly lower, although I think this is the time of year. 

 

I have noticed something the past few days which may account for this. I may well be wrong and it may even be something that people have mentioned on here recently that I have not spotted. Anyway, search has changed. I have a few regular things that I look for. An example is Merlin Premier League 94 football stickers, I have been after completing a set of these for a while.

 

So once a week i type 'Merlin Premier League 94' into the search to see what comes up. Usually I get around 50 results. Today when I tried though I get over 2000 results. Many of which are completely irrelevant. So many of those listings are getting impressions they would not usually get, but not getting page views or sales as I'm not clicking on stuff that does not interest me. Plus the items I actually want to see are buried below a load of irrelevant items so I never actually find them and spend my money.

 

However when I type in just 'Merlin 94' I only get around 50 results. So a much broader term is giving me a much smaller return. Which surely is the opposite of how it should be. The more details you put into a search term the less it should return, or so common sense would say, but it seems the opposite is true at the moment.

 

So my theory is they have alterered the way search works this past week. Thus meaning we are seeing higher impressions, but lower page views and sales. I may be completely wrong on that but  it is something I have noticed.


I agree with the logic. But it doesn't mean the search has changed for everyone. It could be linked to you, or to the groups of buyers (ie ebay will record what buyers typically end up buying after typing Merlin 94 vs what they typically end up buying after typing Merlin 94 premier league) 

 

Another possibility is the 'categories' section. I do a lot of searching on a different ebay account. Sometimes it forcibly changes the categories (to the right of the search bar). You can just change it back to 'all categories' if you want. I think ebay sometimes notices when a buyer keeps searching and not buying - and thinks you cant find what you want.  Conversely ebay has an incredible knowledge/memory of what I do buy and frequently points things out to me (via PL) that I haven't typed in any keywords for, for a few weeks or so.

 

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Impressions broken again??

Interesting - Ive just been reviewing some of my lsitings - I sell Sensual massage oil and on P1 for most of my blends but some have no hits and then I see Massage oils for pain relief (not sponsored) bottom of page one. When I then search for massage pain relief (which I also sell blends of) I get sensual massage oils in the mix, which makes absolutely no sense (well not to me)  I know that everyone gets shown different (cassini) depending on their prev search history and purchases etc.  

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Impressions broken again??

Basically there trying to get everyone using promoted listings....ones who are and not getting any sales they probably want you to increase your percentages in standard..

 

I have stopped using advanced on all my listing apart from the ones that really make any money, and even then its not really worth it.

 

i really don't know what the answer is, and don't look to eBay for the answer, they don't know there ass from there elbow.

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Impressions broken again??

Good luck tomorrow everyone.  I'm not in the slightest optimistic but fingers crossed all the same 🤞

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Impressions broken again??

Finally the 7th of August, I am not sure I am ready to handle the huge sales that will happen today LMaooooo

1 Sale all weekend hahahahaha

eBay is beyond a joke at this point

 

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Impressions broken again??


@tothemoonresales wrote:

1 Sale all weekend hahahahaha

eBay is beyond a joke at this point


I scraped to £150, usually this time of year on a Sunday I get between £1000 and £1200 consistently.  I bet my competition are loving this unless they are in the same boat.

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It is just grim, Sunday is usually my best day but no sales since Friday just awful.  I think this is the first time in 11 years I have not made a sale on a Sunday.

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well not surprises !! i honestly hink my compatition is havign the same issues, there are usualy a few with over 15 sales in 24 hours, but no there all saying 7 watched in 24 hours etc, so (and im not claminig this is correct) that they are selling less than 2 items in 24 hours..

 

thats what i ahave been told by someone at eBay ! so yea....its probably wrong

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Impressions broken again??

No improvement yet but to give eBay the benefit of the doubt I do not think it will be until Wednesday UK time we see any change, mine are just getting worse and worse and sales are now very near a stand still.

At least we had the eBay rep report back to this thread as promised.... oh wait a bit, no that never happened. 

I bet I know what will weigh heavily on this week's Q&A.

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Impressions broken again??

Never looked at the Q&A sessions before, but think I will this week.     Where and is it located ?   Thanks

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Impressions broken again??

Thank you I will ask the team to look into this and will get back to you.

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Impressions broken again??

I'm always on, although I was saway last week. I read the thread and only one person brought it up. Definitely get on it this week. 

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Impressions broken again??

How are your page views and impressions compared to your historic stats ?

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Impressions broken again??


@british-ceramics-and-paintings wrote:

How are your page views and impressions compared to your historic stats ?


Impressions down 35% over the last month, sales down 47%, clicks down 32%.  This is closer to 70 to 80% on this time last two years.  The game is lost...

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Impressions broken again??

So what happened on the 7th?

 

Impressions yesterday still at a high level but sales have collapsed, one days sales total mean nothing but nevertheless sales down around 75% yesterday. 

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Impressions broken again??

Still getting worse and worse for me.  Again the lack of information from eBay is to be frank disgusting.

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Impressions broken again??


@british-ceramics-and-paintings wrote:

How are your page views and impressions compared to your historic stats ?


Sorry page views down 35% this month alone... 

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