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05-07-2023 8:32 PM
Can you please check if there is another problem with impressions? Another counting glitch? These stats can not be correct. Organic impressions promoted views down to under 3000 views today at time of writing. This time last week almost 73000 views. Please help. dave@ebay kat@ebay
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Impressions broken again??
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09-08-2023 2:07 PM
Hi All,
Ive a small update on this.
There was some testing of new features which affected impressions. Testing on Promoted listings took place between 18th and 28th July and during this time some of our members may have noticed a different experience.
This has now been completely stopped and the impressions will return to their normal patterns.
We have been passing all the feedback from this thread to the promoted listings team and your feedback will help shape future updates.
Thanks,
Dave
Impressions broken again??
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05-07-2023 8:34 PM
see attached
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06-07-2023 9:04 AM
A total of 3474 organic promoted views yesterday, usual average is 30,000 ten times as much. Something is wrong.
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06-07-2023 11:02 AM
Hi @swiss_expert_uk #
This is the first report I've seen of it I'll escalate it to tech to be reviewed and let you know what they find.
Thanks,
Dave
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06-07-2023 11:24 AM
Thank you.
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06-07-2023 3:24 PM
Impressions broken again??
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06-07-2023 4:56 PM
Mine is the same, let me know if you find anything out. I did speak to CS but was told to improve my listings and titles............I've not changed anything for a week but on 3-6 July my organic impressions have dropped 90%
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06-07-2023 4:57 PM
Same here, dramatic drop from at least 10000 organic views on the 4/5 july to just 2779 & going down today as well !!
The promoted impresions also went down & going further down today.
Sales completely stopped in the last 2 days after a relatively good 2 weeks of sales.
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06-07-2023 4:59 PM - edited 06-07-2023 5:02 PM
Here is my impressions chart.
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06-07-2023 5:18 PM
Thanks @fatbobfan. DM sent.
Thanks,
Dave
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06-07-2023 5:19 PM
Ill get you added to the report now and I'll come back here as soon as I have an update.
Thanks,
Dave
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06-07-2023 5:39 PM
Ours are the same, don't know what is going on............organic impressions 90% down from 3th July.
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06-07-2023 5:50 PM
Thank you Dave.
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07-07-2023 7:40 AM
Still broken. 3110 impressions yesterday.
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07-07-2023 9:08 AM
Same here, organic impressions averaged 250k per day for 14th to 30th June but have dropped down sharply to 200k, then 150k, then 100k, then 50k over the past 6 days.
Every one I know who does Ebay has the same issue, safe to say its most sellers?
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07-07-2023 10:20 AM
This has happened to me also, organic impressions dropped off a cliff a few days ago.
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07-07-2023 10:30 AM - edited 07-07-2023 10:32 AM
Yes, it's still going down, yesterday the worse day so far, today not looking any better.
This sliding down of all metrics & statistics started really on Monday & since it's been going down hill & getting worse daily, for me 80% down from monthly averages.
Promoted impressions down as well & I use dynamic with high %, dont see any point using them much longer as makes no difference to sales that are almost non-existent since Monday, views dramatically down.
I see the exactly same downhill chart on my private seller account since Monday, almost a copy, so it's not just business.
Impressions broken again??

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07-07-2023 10:35 AM
This has been happening for a long time as i've mentioned many times before on various threads.
Something happened in April that was a sudden change which got me asking questions. Then i switched promotions off as you can see, but then had no sales at all. So switched back on but it's been declining. And like everyone, a sudden drop again.
I don't think impressions, clicks etc are broken. They are accurate. That is the most worrying. If my impressions and clicks were same as normal it would be more worrying that i'm not selling.
Click also on a downward trend
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07-07-2023 10:48 AM - edited 07-07-2023 10:57 AM
The most dramatic change in my impressions/sales/page views happened on the 10th of November last year, from one day to next have gone from over 100K impressions to 10K & now under 2K. Everything had gone down since, worse sales ever during normally most busy period in the year.
I did not had the April drop as you did, so maybe different categories are affected in a different ways?
or ebay is gradually lowering the organic impressions to push sellers to use higher % adds or no sales ??? it looks that way to me.
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07-07-2023 10:55 AM
There's definately something not right, we are showing as no organic sales at all since 5th July, yet when looking through the orders there are multiple sales which show as not being through promoted listings.

