How are we supposed to "review" blocked bidders once a year?

[pillarboxred]

I don't see a way to do it. Not that I particularly want to but eBay thinks we should.

[therenewalworkshopltd]

Are you talking about some sort of communication here from Ebay?

If so, it would be helpful to actually copy it.

[xyz307xyz]

Is it talking about your Blocked Buyers list at https://www.ebay.co.uk/bmgt/BuyerBlock?

[masonskingsshop]

I wouldn't bother. If you have blocked a buyer I assume that's for a reason such as non payment etc. 

You don't have to unblock them and I personally have never blocked a buyer for a limited amount of time. It's always been a permanent thing. 

Theoretically this could cost you some sales but I would hope you made that calculation when blocking them in the first place. 🙂 

[alpha-pods]

I assume if they have made the list they are on it for a reason, i'm happy for them to stay there

[the-nutwood-collection]

The yearly review process is on the Blocked Bidder page:

Please review the members that you have blocked from your listings at least once a year and decide if they still need to be blocked. If you don’t need to block a member anymore, select and erase their username and click Submit to delete them from the list.

I never review my list.  Once a buyer gets on the list, they stay on the list. 

I'm hoping that the guardian of the Pearly Gates has a copy of my list and, when the buyer arrives and asks for admittance, they're sent downstairs, pronto.

[rainbowtrax]

Same. I haven't reviewed mine in over 20 years and certainly not about to start now.

[the_book_seekers]

I added someone to my list last week and on updating it ebay removed over half the names. I presume they no longer have ebay accounts.

[the-nutwood-collection]

Maybe eBay thought they deserved a second chance?

You can restore the previous list if you want to check.

[jlovie]

I hadn't checked mine for years. 

Just had a look and it's considerably shorter than I remember, so eBay must be removing deleted account names.

[pillarboxred]

I know. That is the paragraph of advice I saw, but I don't know how to do it, not that I want to. I occasionally have thought better of a block and reinstated a buyer when I have simmered down but that happens within a few weeks, or hours, of the block. 

[pillarboxred]

No, it is just a statement on the Blocked Bidder view page. After 25 years some of them might be dead, not-a-registered-user or in prison.

[xyz307xyz]

I'm not sure I understand the question - is it about the word "review"? - it doesn't mean you need to write anything. It just means have a look at your blocked buyers list (see #3) and see if you still want to block those people. From your message #11 it seems you are already doing that - indeed, "in real time" rather than yearly. You don't need to do anything else (as I understand it).

[therenewalworkshopltd]

Fair enough.  I visit that page more often than I probably should.  But can honestly say that I've not noticed that, though looking back now I can see it.

It is stupid thing to ask of us though.  There is just now way of reviewing the list.

If a customer is bad enough to want to block, I cannot think of any circumstance where I would want to unblock them.

[luka0001]

Nor have I. But when I add another - interesting to see the (deleted) tag at the end of the user name.

Not deleted by me  -so I assume eBay.

[vinylscot]

When my blocked list ran to around fifty baddies, and this sort of review was suggested , way back in the mists of time, I realised I couldn't remember why I had blocked some of them, so just made a decision they would stay blocked.

Since then, I have kept a text file with the user names in alphabetical order, and a quick summary of why they have been blocked. It can make entertaining reading now, around 1,000 names, a mixture between people I've had bad expriences with, and many I've decided I'd just rather not deal with.

I've had a couple of people contact me through other accounts asking to be unblocked, but I don't often agree, and I also block the account they used to contact me.

I realise most of you will be doing something similar, but, if you're not, I'd recommend it.

[therenewalworkshopltd]

I can't honestly say that I've ever been contacted by a blocked buyer via another account.

If they had, they would have got the block as well.  🙂

But I really don't see a need to remember exactly why I blocked someone.

As at the end of the day, if they got blocked, they got blocked for a good reason, and I really can't think of any reason why I would unblock them.  

[bravergrace]

---

@jlovie wrote:

I hadn't checked mine for years. 

Just had a look and it's considerably shorter than I remember, so eBay must be removing deleted account names.

---

Yes, they are removing the deleted accounts.

It may seem unnecessary to have deleted accounts on your blocked bidder list, but it actually covers the seller in two specific circumstances:

- Where a buyer uses another account (or a spousal account) to circumvent your buyer blocks - which is of course against eBay policy.

- Where a deleted account is reinstated.  If the deleted account is on your blocked list when it is reinstated, it stays blocked.  If it has been removed from your blocked list, the buyer is allowed to buy from you using the reinstated account.

I imagine they're deleting them because of not being allowed to store user data more than x months after the account has been closed, and/or because of dishonest buyers making complaints to eBay about nasty wicked sellers "bloccing me for NO REESON just becuz I told them their fensing paynt never arrive plus wuz broke plus it went ALL OVER my bran new white furr coat + creme soffar when I yews it so I fro it in the BIN plus they rooin my dissabled dorter birfday and orta be PROSECCOTED for DESCRIMMINNATION!!!!!  This is the FORTH time it happen and the other cellars guv me REFUND NO PROBS so why not THIS SCAMMER?????."

[therenewalworkshopltd]

That!  Is a classic email from a customer......  🙂