A buyer has sent me quite an irate message demanding to know why I've sent his order to his old address.
I politely pointed out that he must have failed to update eBay because how would I know his old address, he's insisting his address on eBay is correct and wants either a refund in full and a bit extra for the inconvenience, or for me to resend the item along with a partial refund for the inconvenience.
The item has been marked as delivered and as it's quite expensive I don't really want to refund him, am I right in thinking I'll be covered? Even if he's threatening legal action?
