Chinese Sellers with UK addresses?

[richardsuperstar]

how come there is at present so many Chinese sellers on here who are allowed to put their despatch location as here in the UK?

I've found loads of items which are undercutting most UK sellers and they all show their location as in the UK but then have their registered company address details as in Hong Kong.

its pretty clear that these sellers dont have offices in the uk and are just putting this to stop them being filtered out when someone clicks on show uk only.

surely there should be some check done by ebay to ensure that if a company claims to be in a country the address needs to be verified..

[manicphonic4]

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@richardsuperstar wrote:
>>>All you need to do is ignore the "fee to pay" card and the item is sent back to the seller after 21 days (currently 30 days due to the current crisis). As soon as it is received you just need to open an INR case - you will get your refund and the seller will get their item back.<<<

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So you suggest our 'best' option is not to recieve the goods after whatever period of time the item was 'delayed' by, wait at least another month THEN open a case with the couriers which we may NOT win and whatever else you suggest and you think this is a good or better idea to resolve a problem caused by a dishonest and unscrupupous trader? Whose interests do you have in your aim? Try to remember that some of us actually want to use the goods we buy soon after buying them and not waste time chasing 'paper' to get our money back while the seller does absolutely NOTHING while enjoying the profits of their lies. Jeez!

[4_bathrooms]

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@myronk7 wrote:

If you request a return on the grounds that the seller falsly stated the item was coming from the UK, then it's up to the seller to decide if it's financially viable to pay for the item to be returned for a refund. If they decide they don't want the item back and just refund you, then that's thier decision, so how can a buyer be commiting  fraud by just insisting on their rights?

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You do not have any "right" to receive a free item just because the seller was dishonest about the item location. If the item you receive matches the item description the honest thing for you to do is report the seller for breaching eBay's item location policy and keep the item for the price you were quite happy to pay. If the item you receive does not match the item description and/or pictures you are of course perfectly entitled to open an item not as described case; I would never argue otherwise. 

However, I view opening an INAD case with the intention of obtaining an item for free fraudulent behaviour regardless of any deception on the part of the seller. I also don't buy the argument that such behaviour will somehow rid eBay of sellers that intentionally misrepresent the location of their items as such sellers are usually able to write-off such losses and continue trading. eBay's (mostly automated) systems will only flag such sellers if they are reported by buyers using the correct procedure. I believe eBay's lack of dealing with such sellers so far is likely due to a lack of reporting from buyers.  

[4_bathrooms]

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@ferretktf wrote:
>>>All you need to do is ignore the "fee to pay" card and the item is sent back to the seller after 21 days (currently 30 days due to the current crisis). As soon as it is received you just need to open an INR case - you will get your refund and the seller will get their item back.<<<

You may lose the INR case as eBay take a dismal view of refused delivery or failure to collect from Royal mail.

You might have to open the case in PayPal

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I very much doubt the buyer would lose the INR case. eBay take a dismal view of buyers that fail to collect from Royal Mail following a failed delivery attempt. In the case of an item being held for unpaid fees (either underpaid postage or customs fees) there is no delivery attempt recorded; the tracking will show a link for paying the outstanding fees which eBay will likely take an even dimmer view of in regards to the seller.

However, the seller is highly unlikely to upload any tracking at all as it would prove the item was not despatched from the stated item location.

[manicphonic4]

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@4_bathrooms wrote:

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You do not have any "right" to receive a free item just because the seller was dishonest about the item location. If the item you receive matches the item description the honest thing for you to do is report the seller for breaching eBay's item location policy and keep the item for the price you were quite happy to pay. If the item you receive does not match the item description and/or pictures you are of course perfectly entitled to open an item not as described case; I would never argue otherwise. 

Who said and where was it said that anyone stated we have the right?

Please stop writing 'inaccuracies' (they're also known as lies) as you're more than a little annoying picking things out to try and make your pathetic point while completely missing the real point! You're obviously a seller with an axe to grind because buyers have rights - we have rights, get used to it and go away. Your opinions are extremely biased and laced with inaccuracies. You have made more than one FALSE accusation against me that you haven't retracted and at all times you are faiiing to stick to the point and only trying to force home your completely invalid opinion. 

[4_bathrooms]

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@manicphonic4 wrote:

So you suggest our 'best' option is not to recieve the goods after whatever period of time the item was 'delayed' by, wait at least another month THEN open a case with the couriers which we may NOT win and whatever else you suggest and you think this is a good or better idea to resolve a problem caused by a dishonest and unscrupupous trader? 

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Erm, no. You can open an INR case the day following the latest estimated delivery date. The seller has three days (that may be extended at the moment) to upload tracking or provide a full refund. The seller is not going to upload tracking and will likely just send an immediate refund.

Meanwhile, you ignore the "fee to pay" card and the seller eventually gets their item back.

[manicphonic4]

I'm not interested in you or your opinion. I have broke NO RULES, I have done NOTHING WRONG. Now go away and leave me alone.

[manicphonic4]

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@4_bathrooms wrote:

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@manicphonic4 wrote:

So you suggest our 'best' option is not to recieve the goods after whatever period of time the item was 'delayed' by, wait at least another month THEN open a case with the couriers which we may NOT win and whatever else you suggest and you think this is a good or better idea to resolve a problem caused by a dishonest and unscrupupous trader? 

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Erm, no. You can open an INR case the day following the latest estimated delivery date. The seller has three days (that may be extended at the moment) to upload tracking or provide a full refund. The seller is not going to upload tracking and will likely just send an immediate refund.

Meanwhile, you ignore the "fee to pay" card and the seller eventually gets their item back.

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At best your information is flawed and it is heavily biased. We, as buyers, have rights AND EBAY SUPPORTS THESE RIGHTS. END OF STORY

[beejayfox]

absolutely agree. Same issue buying things like vitamins and even media from amazon. Many come from channel islands presumably to avoid VAT. Government needs to wake up. The public are being deceived.

[myronk7]

The problem is that eBay is now flooded with Chinese sellers. I tried to buy three different items today and I couldn't find one genuine UK seller to buy them from so I gave up. I think the problem is that the Chinese sellers are desperately trying to recover their losses caused by covid-19 and so they are using dirty tactics, including misrepresentation and sometimes fraud in the hope of clawing back some of the money that they have lost. Don't get me wrong, I'm not averse from buying from China, but when I look at the sellers negative feedback and I see comments that have been posted by buyers that say "False tracking number sent", "IT CAME FROM CHINA, NOT THE UK", "Seller kept extending the delivery date", Scammers, never received the item", "Ignored all communication" I become very disillusioned with with the whole eBay buying experience. I know that not all Chinese sellers are the same, and there are also bad UK sellers, but my recent buying experiences suggest that 90% of Chinese sellers are now 'dodgy' in some way. A year ago this wasn't such an issue, but now they see that they are getting away with it so they become even bolder. Something now needs to be done before it escalates out of hand, but eBay can only see £ signs and so they let it carry on regardless.

[ljmm1967]

I have bought an item that stated opened-not used or sealed. On looking at the main main description in detail it states 100% brand new and sealed. That would be good, but for the fact that item doesn’t fit correctly. The item was also listed to a uk address. There was no mention of a business in China until I got the item and PayPal payment notification. The eBay address is different to the PayPal address, by a few thousand miles. No mention that this was UK Stock either

[debbie039]

I have just been scammed by one!  Had a UK address in Croydon, I read all the reviews (like I always do) and paid for it and payment details are from China.  As soon as i paid for it the item ended.  I clikced on the info about the seller prior to buying and it still said based in the UK.   I have messaged the "seller" and no response but I now have to wait until the "expected delivery date" to contest it!.....shame on ebay....all they are interested in is making money and not monitoring their site!

They need to have a care of duty, not just allow anything to happen.  If you click UK only filter (which I always do) then it should be UK.  So many times I have looked at a seller that initially says UK only to find that it says "this member is based in Hong Kong". 

Ebay will eventually lose all its customers as I am starting to think that it's not worth the risk and will buy from big companies direct only now to avoid all the hassle.

[ljmm1967]

The seller I Bought from also said based in uk, but they are a factory in Shenzhen China. The product description said one brand, but the product was a completely different brand. I’ve now had to get eBay to step in

[dawnandpaul7]

The problem is alot of buyers on ebay now treat all of us sellers the same, we are in the UK and provide products made in the UK but we are having loads of customers trying to get there money back for one reason or another, and wanting to keep there products. We are a genuine company and provide an excellent service but we are being treated the same as the Chinese, its not fair on UK sellers tryring to do their best, especially in the current circumstances. Our economy is going to be rubbish for the next few years so UK buyers aught to be buying from the UK and keeping the money here not sending it the Chinese economy, but ebay don't see that they are just after the money from the fees we all have to pay, something really needs to be done about this before we all go out of business.

[dona.debb]

Im sick of buying cheap imitation stuff from these sellers. Everything is way smaller than advertised and poor quality. I’ve had to do so many returns.

[nigel_paul_wright7557]

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@dawnandpaul7 wrote:

The problem is alot of buyers on ebay now treat all of us sellers the same, we are in the UK and provide products made in the UK but we are having loads of customers trying to get there money back for one reason or another, and wanting to keep there products. We are a genuine company and provide an excellent service but we are being treated the same as the Chinese, its not fair on UK sellers tryring to do their best, especially in the current circumstances. Our economy is going to be rubbish for the next few years so UK buyers aught to be buying from the UK and keeping the money here not sending it the Chinese economy, but ebay don't see that they are just after the money from the fees we all have to pay, something really needs to be done about this before we all go out of business.

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Sadly its Chinese junk that gives ebay a bad name as cheap and nasty.

I gave the Chinese quite a few chances to deliver half decent stuff and they failed each time.

From nails scissors to electronic components and each time it was rubbish.

In the short term ebay will probably profit from the Chinese but as buyers get more cheesed off they will stop buying from China and possibly ebay too.

Nearly got stung today after some test clips. Found some UK cheap ones and was just about to click buy when I spotted the delivery time was 3 weeks ! It doesnt take 3 weeks to deliver in the UK. So I bought elsewhere with a few days delivery time.

[ljmm1967]

*Update* EBay case initiated and now fully refunded to my Paypal  acc as of yesterday.

[dona.debb]

My last 3 purchases were a poor immitation not the product as was advertised and disproportionately too small IT IS TAT

[nekanvy]

See a seller now saying dispatched from Dublin, Ireland, free postage, arrival date up to 10th August when I messaged him, he/she said item is shipped from China. So dispatched from Dublin equals shipped from China and eBay allows this.

[manicphonic4]

It's international postage and many use Ireland as a 'base' outside the UK. I guess this helps them in some way and that may be a tax thing plus it's not far to travel. I have seen sales shown as Dublin and take over 3 weeks from the day I got a tracking number. When the item arrived it was clearly marked with Chinese postal markings so where it started and how it got to me wasn't perfectly clear as some of these could have been from China to Ireland then labelled from Ireland to me. They use various ways and simply avoid 100% honesty

[nigel_paul_wright7557]

i just look at delivery times and if its 4 or more days then its not from uk.