Can't sell on auction due to payment policy nonsense

I've not listed any auctions for years but I've got a few job lots to get rid of so I thought I'd give them a try. Except I can't.

 

I have 'require immediate payment' ticked on my existing BIN policy but I can't list an auction because it tells me I can't require immediate payment on auctions. I know this - and in the past I've just unticked the require immediate payment option.

 

But the only option now is to create a new policy. Except I can't do this either. If I create a new policy called Auctions but untick immediate payment, it tells me it's the same as my existing policy and I need to edit that instead.

Why is every thing so hard and counter-intuitive on eBay? It's just not possible to list a simple auction, and there's no way I'm turning off immediate payment required for all my listings.

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Re: Can't sell on auction due to payment policy nonsense

Obviously yet another eBay glitch as the newly created 'auctions' policy is now showing up, despite eBay repeatedly telling me I couldn't create it.

 

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Re: Can't sell on auction due to payment policy nonsense

A workaround may be to create a new policy called Auctions and either include/ exclude an extra country or make a minor adjustment to the postage cost/ or add secondary postage option with a different rate 

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Re: Can't sell on auction due to payment policy nonsense

fargvs
Experienced Mentor

'' I've not listed any auctions for years --- ''

 

Some Selling requirements have been changed --- Suggest listing as BIN's and, update your eBay UK based Selling  account  including UK based current Banking account details for Managed Payments using these links >

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&qu...

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Re: Can't sell on auction due to payment policy nonsense

In your postage policies, look for 2 that start with 'Ebay Managed Payments'

I have two of these, one for immediate payment and one which isn't which I use for auctions.

I am sure that I didn't create these and they were automatic policies, the same as the collection policy.

I have to toggle between the two if I create an auction.

Best to look on a laptop by the way and not the app.

 

Edit - they are in payment policies.

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Re: Can't sell on auction due to payment policy nonsense

Thanks. I said I've not listed any auctions for years, not made any listings. I'm fully aware of managed payments and switched years ago.

 

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Re: Can't sell on auction due to payment policy nonsense

Except they're not. I only have one payment policy under business policies, have only ever had one and I can't create another one. I'm not in the app, nor a laptop, I'm on a desktop PC.

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Re: Can't sell on auction due to payment policy nonsense

Obviously yet another eBay glitch as the newly created 'auctions' policy is now showing up, despite eBay repeatedly telling me I couldn't create it.

 

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