Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Up & Running Grants: apply now for the chance to receive £10,000 to fuel your business growth
We’re excited to announce that for the very first time, Up & Running Grants are launching in the UK - giving 25 eBay business sellers the chance to take their business to the next level. Each successful applicant will receive: £10,000 cash grant to i...
Click & Drop IOSS Mark Missing from Labels
I have just had a German customer complaining that he had to pay tax, duties and a handling charge to get his order delivered. I have checked and eBay have charged him the VAT at the checkout via IOSS. Upon checking the RM shipping label the IOSS mar...
Travelling back in time to deliver parcels!
So yet again we have the issue where E-bay quote dates in the past for delivery. I set Thu and Fri as none post days this week to go visit family. Came back to see all my orders have this on dispatch/delivery times: Dispatch by 15 Sep at 11.59pm BSTM...
DPD Next Day delivery estimates!?
How the hell does this work then...? DPD Next Day showing up as Wed/Thur but Royal Mail Tracked 24 showing up as Tue / Wed? Settings set to dispatch same day before 15:00, so that's all okay... DPD Next Day should be showing an estimate of Tuesday. S...
ebay changing shipping to freight even when royal mail was selected
i have had it 3 times now in the last weeks where on larger items i have selected royal mail 2 nd class as shipping cost 7 £ - these are items weighing in the range of 10 kilo . however to the buyer it shows freight shipping contact buyer ? i had ano...
Advise re MTD
I fall into the new MTD 2025-26 - Watched the HMRC Webinar and all good. Im a small business proprietor so never used an accountant in 25yrs of being Self employed so please do reply with "speak to an accountant" I use a basic cash basis reporting So...
Postage and delivery options disappeared from listings when editing, cannot add on new listings
Good afternoon I've posted this on IT issues, but had no response. Are there any other business sellers that when they go to revise their listings and go to the postage section it has disappeared and just says DELIVERY in bold black writing? I have t...
seller account at risk for not providing tracking ?
has any one else had this pop up ? i had the message today and i can't see an answer why i am being put up against the wall for this . i know its only 10 p more with royal mail but with some buyers being stingy and not being bothered if its tracked o...
Available quantity
Is there any way of finding out what is changing my available quantity on my listings. I use Zoho inventory and it's showing the correct stock but eBay isn't on certain items. I've pushed the stock levels and it is correct on eBay for a while but the...
Royal Mail 48 - Tracking Updates To Buyers
I am getting more and more enquiries from buyers who are telling me I haven't posted an item, all of the items where I get this type of query are posted using RM48 I know this service only updates on delivery and there are no other tracking updates. ...
Resolved! Personalisation and text fields
I have sold a personalised product where the customer needs to provide a name to be added to the product. This is what I see for the order, the Buyer Note and Personalisation fields seem to be empty, but there is a field called "Text" and a word ther...
This is a message to the ebay development team
If an ebay employee reads this message, please pass the message on To the ebay development/marketing team Please will you consider making available the personalisation field in the craft category please. It would help sellers receive colour or quanti...
feedback
Some positive news on Negative feedback removals 2 in the last 2 weeks 1.-- buyer had correct address but wrong Postcode, item was retuned to myself 2. -- buyer had too many INR cases Removed by Ebay over the phone Good result(for a change)
"We are changing the way you get paid"
Just me or anyone else had this? Accounts been open since 2007, 100% feedback, issues always resolved by me (except one that went to eBay because I was on holiday when the buyer finally returned an item that had been going on a while but this wasn't ...
Listing Preview not working?
Anyone else unable to preview new listings?Mine seems to stick trying to load.
Trying to message a buyer
I have a frequent buyer of assorted colours of zips and each time they make a purchase, i message them for their colour mix requirements It appears the message facility for this particular buyer is not working, i keep getting the message "Send messag...
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