Royal Mail has announced a series of surcharges that will soon come into effect for Royal Mail business account customers. Please note that there is no impact on eBay labels, managed returns, or consumer services.
Please find the latest information from Royal Mail regarding the introduction of its new surcharges below.
Green Surcharge
The Green Surcharge applies to some products for Royal Mail business account customers and will contribute towards funding decarbonisation measures in its network.
The Green Surcharge is applied on the product price after any discounts or commissions or other surcharges, and before VAT.
The Green Surcharge will be introduced on or after 6 November 2023 and will be set to 2p per item.
The products covered by the Green Surcharge are:
- Royal Mail Special Delivery Guaranteed® by 9am, 1pm and end of the day Sunday
- Royal Mail Tracked 24® and Royal Mail Tracked 48®
- Royal Mail 24® and Royal Mail 48®
- Special Delivery Guaranteed Returns
- Royal Mail Tracked Returns®
The Green Surcharge will not apply to non-contract business and consumer parcel services or any items within Royal Mail's universal service obligation (USO). Royal Mail will communicate any Green Surcharge rate changes at least 30 days in advance, via its surcharges page.
Peak Surcharge
Royal Mail has introduced a Peak Surcharge that is effective across the peak trading season as it scales-up its network at additional cost.
The Peak Surcharge is applied on the product price after any discounts or commissions or other surcharges, and before VAT.
The Peak Surcharge will be introduced on 20 November 2023 and be effective through to 7 January 2024 (inclusive).
The products covered by the Peak Surcharge are set at the following rates per item:
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Products
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Parcel
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Large Letter
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Royal Mail Special Delivery Guaranteed® by 9am, 1pm and end of the day Sunday
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£0.10
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£0.10
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Royal Mail Tracked 24® and Royal Mail Tracked48®
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£0.10
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£0.05
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Royal Mail 24® and Royal Mail 48®
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£0.10
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£0.05
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Special Delivery Guaranteed Returns
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£0.10
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£0.10
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Royal Mail Tracked Returns®
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£0.10
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£0.10
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The Peak Surcharge will not apply to non-contract business and consumer parcel services or any items within Royal Mail's universal service obligation (USO). Royal Mail will communicate future effective dates and any Peak Surcharge rate changes at least 30 days in advance, via its surcharges page.
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Your eBay Team
