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Buyers that order with free Second Class postage option and send a message asking for First Class

What is the most appropriate way to handle an order that comes with a message asking for First Class postage when this option was not selected at checkout? Do I cancel the order and ask them to resubmit, selecting the correct option during checkout? ...

Vanishing Ebay Sales!

Has anyone else noticed a drastic reduction in sales this April? I normally sell around 3 to 4 items a day, and we've sold a total of 2 items in 2 weeks! We've tried promotions, sales and all haven't worked. We're getting rather desperate, I've tried...

Resolved! Expectation of sellers with regard to best offer

If a seller has created a bid situation and there is a best offer option, is the expectation of the seller that he/she expects an offer higher than the starting bid? If a seller created a buy it now situation, and there is a best offer option, is the...

Resolved! Selling fees are too high on ebay, time to call it a day and just bin it all

I have been a loyal and faithful member of ebay for 20+ years now, till quite recently it has been good, but of late not so good, sadly. The fees are just too much for me and also for other sellers too.So what to do, I think that the options for me a...

buyer requested cancellation 10 min after purchase an item

Hi there as per description a buyer requested to cancel an order 10 min after its been purchase , in his explanation he find a cheaper item and he dont need it anymore , how is this fair on a seller end , now i need to re upload an item and sell it a...

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  • 8 replies
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Ebay refund buyer

A buyer opened the case that the item was not delivered but the tracking details was shown that the item was deliverd .He opened the case and ebay refunded him saying no tacking details provided .but when i contacted ebay ,they said .it is too late ,...

EBAY IS A SCAM - DO NOT SELL FROM HERE

Do not sell your items here.I am having to post this on my partners account as conveniently eBay has indefinitely suspended my account. Please if you was like me an honest customer that had a hobby/ passion for selling luxurious items as a little sid...

User avatar by Contributor
  • 5013 Views
  • 43 replies
  • 6 kudos

eBay cares little for sellers!!!

I sold a funnel that was EXACTLY as described and the dimensions are stated very clearly on the full description page. The buyer disagreed with the title but admitted he didn't read the full description page, if he had he would have known exactly wha...

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