Your February 2024 Seller Update
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Unknown item on my purchases on help page
As above, a strange item which I did not purchase but it is not listed on purchases on my ebay. As long as I'm not charged?
Wrong size format postage labels when buying in bulk.
I had three orders today and bought the shipping labels in one transaction. I have my label size set to 6x4 for my label printer but when I bulk buy like this and go to print they are in A4 format. I have to go to my labels section and reprint them a...
Cannot login - need to change phone number
I have an issue and eBay support are of little help.The issue - I have another eBay account that I use occasionally.I recently changed my phone number, and thought I updated new number everywhere.But completely forgot to update it on that account - n...
Resolved! Request to remove Feedback - Due to a technical issue, we were unable to complete your request
Hi there, I'm wondering if someone can help, recently had someone leave negative feedback for a item saying never recieved, however item was sent with full tracking and attempted 3 delivery attempts before getting lost!the buyer was issued a full ref...
how do I hide my viewed items etc which show even when I'm signed out?
I am using a family member's computer. I log in to use ebay but when I log out all my recently viewed items and watched items etc etc are still shown on the front page. Why does this happen and how do I fix it?
Nectar points still not adding.
I have noticed my Nectar points are still not adding to my total points earned. It has been over a year now, i tried contacting ebay/nectar online chat but the wanted info on all items that have not added-this would have taken hours to do, but they s...
Resolved! Cannot select Click & Collect when making an offer
Apologies if this has been covered before. I've put it in Technical Issues as it potentially affects both buyers and sellers (if the latter offer C&C) - and is, in my view, a technical issue also. I saw an item I was interested in buying last night. ...
Resolved! unable to use
Hello，I bought a used camera. But when I bought the charger and fully charged the battery. I found the camera not working. Unable to turn on. Could please help me？
Delivery section in listing won't save my delivery choices
This started yesterday. I use My eBay to create listings. But now it won't save anything I enter in delivery choices - neither services nor prices. It either defaults to an inappropriate "Recommendation: eBay Delivery" option for domestic and no opti...
Security key
eBay offers support for registering a FIDO 2 security key (e.g. Yubikey) for passwordless login. Unfortunately it seems that you can only register a single security key, meaning that if you lose or break your key, you may be locked out of your accoun...
How many feedbacks can I get per ONE purchase? I have two for the same transaction. Ebay says OK ((
Somebody left me TWO negative feedbacks for the SAME purchase. I applied for revision, Ebay declined automatically as no breach of the feedback policy.
Not receiving seller offers via email
Not getting seller offers in my email although they appear in messages. All notifications settings have been triple checked and everything is on. Exact same issues as here: https://community.ebay.com/t5/Buying/Not-receiving-seller-offers-via-email/td...
Multi-Buy options not showing on items with variations
Something is messed up on eBay. Multi-Buy options not showing on items with variations. Someone else facing similar issue?
Scroll to top of page not working not showing image or is it just me
Scroll to top of page not working not showing image or is it just me
Issue with buyer purchased the item and left feedback but...
After when buyers leaves positive feedback. I try to send a message to themI get those options but when I enter the item number which they purchased I get sent back to messages inbox...
