12-04-2023 11:35 AM
I am trying to unlink my Nectar as I currently have the red error banner despite Nectar telling me that there are no issues with my account.
https://www.ebay.co.uk/nectar/home produces a page with a red banner across the top with the message: "Your Nectar account has been temporarily disabled. We cannot show you your points balance and account information. Contact Nectar Customer Support".
I contacted Nectar support who told me to contact eBay support who said they will fix it however it has been over a month since I have contacted them. There is no option that I can see to unlink my card.
Solved! Go to Solution.
12-04-2023 12:05 PM
Hi @hmmhmm6,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
12-04-2023 11:36 AM
12-04-2023 11:43 AM
Hi @hmmhmm6 ,
Thanks for reaching out.
I'll have the account reviewed offline for the error message you are getting. I'll post back here once I have an update.
Thank you,
Kat
12-04-2023 12:05 PM
Hi @hmmhmm6,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
29-05-2023 3:04 PM
29-05-2023 3:11 PM
Hi @thepixel_6 ,
Thanks for reaching out.
I'll have the account reviewed offline for the error message you are getting. I'll post back here once I have an update.
Thank you,
Kat
30-05-2023 9:02 AM
HI @thepixel_6 ,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
30-05-2023 9:17 AM
This fixed it! many thanks
25-06-2023 11:14 PM
26-06-2023 11:28 AM
Hi @liamthomas,
Thanks for reaching out.
I'll have the account reviewed offline for the error message you are getting. I'll post back here once I have an update.
Thank you,
Kat
26-06-2023 3:27 PM
Hi @liamthomas ,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
27-06-2023 10:25 AM
Hi @angrybiker751 ,
As the error you are experiencing with Nectar is the same as this thread I will have your account reviewed by the offline team. I'll post back here once I have an update.
Thank you,
Kat
27-06-2023 12:12 PM
Hi @angrybiker751 ,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
27-06-2023 10:48 PM
That's worked, thank you so much! 🙂
28-06-2023 6:15 PM
29-06-2023 10:07 AM
Hi @badr0b0t ,
Thanks for reaching out.
I'll have the account reviewed offline for the error message you are getting. I'll post back here once I have an update.
Thank you,
Kat
29-06-2023 12:29 PM
Hi @badr0b0t ,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
29-06-2023 12:33 PM
Hi @grassjelly22,
This is the thread for the issue with the red banner message error for Nectar.
I'll have the account reviewed offline for the error message you are getting. I'll post back here once I have an update.
Thank you,
Kat
29-06-2023 1:44 PM
Hi @grassjelly22 ,
The offline team have made a manual change. Can you try and relink your nectar account to eBay now to see if it works for you?
Thank you,
Kat
29-06-2023 4:18 PM