Global shipping programme

[subre-553]

Hi,

im a seller based in the uk and I'm signed up to the global shipping programme.  I have an enquiry from a potential customer wanting me to ship to China.  He's asking about combined postage.  Is this possible through the global shipping programme?

thanks

sue

[papso22 · Accepted solution]

If he puts them in his basket and pays that way, eBay will combine the postage for the international leg.

You can't combine the domestic bit to the hub. 

[subre-553]

Will combined postage still be ok if the items all finish at different times?

thanks sue

[chazzakelly101]

best not to combine for GSP as if the items are different it makes customs issues a potential problem. better to post individually.  i had a customer ask the same but they didnt purchase in the end. i found this out from a FAQ page on ebay somewhere. 

[subre-553]

Hi, I did end up combing all 7 items.  They were all sports medallions for fencing so no problems 

thanks

sue

[jonathanblair2]

Thanks, if overseas buyers want to combine two (similar types) of item into one package before paying, does the "require immediate payment" tickbox mess up Ebay Global Shipping's ability to do a combined (International-leg) postage? Eg can they accept a pair of messaged offers to get the items to the basket and pay together or does using immediate payment mess that up?

 I read you could do a part-refund yourself from the Sold tab if its post-(over)payment but it would be better for buyers abroad not to have to pay double postage in the first place ? Thanks 

[papso22]

It depends on whether the buyer still gets the option to put the items in their basket, I think that would heed to be tested with a purchase as I don't believe there is guidance on it.

[subre-553]

The buyer did manage to merge all the items in to one package, I then
issued a partial refund