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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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I think my fiance has been scammed!

Just wondered if anyone can help?My fiance won an item last Sunday (6 days ago) for 99p. This was his first ever auction and he paid instantly. In total the price was like £5.50. The item was described as Opened- never used and had apparently been we...

Received wrong item, buyer dosent believe me.

I recently bought a pair of airpods off of ebay. Spoke to the seller first, seemed pretty trustworthy. I recieved my package (sent with Evri), and inside was literally just a piece of cardboard. Told the seller, and he says ive swapped the airpods ou...

User avatar by • Member
  • 121 Views
  • 1 replies
  • 0 kudos

Blocking sellers - Ebay Sux

LET ME BLOCK A SELLER!I should not have to go o the left hand panel; Open up a window, scroll down to the very bottom, select custom names and type each individual seller in I want to avoid EVERYTIME I make a search!How f-n hard is it to put an optio...

United Kingdom missing from eBay Global Shipping countries list

The United Kingdom is missing completely from the eBay Global Shipping countries list when trying to buy items from international sellers (primarily those in the USA). The UK does not appear on the "Ships to" or the "Excludes" country list and tells ...

User avatar by • Visitor
  • 297 Views
  • 3 replies
  • 1 kudos

WHY CANT I BLOCK A SELLER????

If sellers can block a buyer why can't a buyer block a seller who keeps harassing you or to make sure you don't buy from a bad seller in the future forgetting their name and ordering again from a seller you had a bad experience with.????? Can ebay gi...

Negative feedbacks

Hi there all hope you are all well and happy.Here's one conversation which buyer's get away with which is so unfairFor sellers on the eBay platform.I think it's unfair for a seller on this platformTo undergo such discrimination from buyer's.Allowing ...

User avatar by • Engager
  • 454 Views
  • 17 replies
  • 0 kudos

Resolved! Fridge Freezer Return - Please help!!!

I bought a Smeg Fridge Freezer of someone. It was collection only. I picked it up in a van, took it home and I plugged it in after a few days. I doesnt work at all! The item was marked as 'Used' which is described as "fully functional". In the items ...

User avatar by • Contributor
  • 434 Views
  • 15 replies
  • 0 kudos

Resolved! Ebay gave seller my address and phone number?

I purchased an item from a seller with a couple of thousand positive feedback. I heard nothing so started messaging them and heard nothing. About a week later, I received a message from the seller on my mobile. They said they'd been locked out of the...

Resolved! eBay Auctions

Just participated in my first Auction on ebay. The amount shown for the winning & second bids (£16.19 & £15.19) looks like they might have included the p&p of £4.69 (e.g. £11.50 + £4.69 for the winner). Is this how eBay auctions work i.e. are the bid...

Resolved! Refund for a Perfume

Hello, I purchased a perfume from eBay about 10 days ago. The seller listed it as "New Other" as it didn't come with a box but he said it hadn't been used. After receiving the perfume, I noticed that it had been sprayed atleast once as I could smell ...

User avatar by • Contributor
  • 449 Views
  • 12 replies
  • 0 kudos

Resolved! Wrong Car Part

I bought a replacement rear light assembly for my 2016 Auris Touring Sport based on the listing which stated that it fitted my car. However when my mechanic tried to fit it, althoufh it looked the same, it was shorter and narrower so I suspect it pos...

User avatar by • Conversationalist
  • 266 Views
  • 2 replies
  • 0 kudos

Resolved! Wrong items

Hi, I ordered a £300 LV wallet from a seller with 99% positive reviews on ebay. It took 6 days to evri to deliver it while, the seller said she booked next day delivery. After 6 days when i recieved the parcel, there was the Lv bag but a ASOS xs used...

Resolved! Seller no longer registered

First time it's happened to me. I bought a dvd and yesterday when checking when it might be delivered I saw that the seller 'Was no longer registered', according to ebay. In such cases should ebay refund any money paid to the seller if, as seems like...

Global Shipping item from USA to UK held in customs

I've regularly bought items from the USA to the UK and almost always gone for listings where the seller is using GSP as I prefer to just pay the VAT and duties upfront. That's what I did this time - all fees paid. The item is a leather handbag, simil...

Seller either used counterfeit stamps or under paid postage

Royal mail told me two items needed extra postage and fees. They didn't tell me which two items but now I've paid them and received them I know of course. This was an extra £12. Obviously I want the £12 refunded to me as it was seller error or done o...

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