eBay's GSP Hub address wrong according to eBay

[pillarboxred]

I don't know whether eBay is in chaos but I get warnings when generating postage labels that the street address and postcode of the GSP Hub are wrong.

[missdollydaydream]

Ebay do not understand the British postal address system. They often do not understand that a village is not the postal town or city. They will also  throw up an error warning when there is no gap in the post code.

[cobwebcottage]

As long as you have GSP and WS13 8UR on the label, every courier in to country will know where it is going.

[sheba-knows-best]

Yes - and a word to the wise - NEVER, EVER use ebay packaging on a parcel that is going to WS13 but NOT GSP. They just take it there anyway...  😄

[dave@ebay]

Hi All,

I havent heard of this happening before but Ive sent this over to the shipping team to review. 

Thanks,

Dave

[dave@ebay]

Hi @pillarboxred 

Is it possible to get an example of where you're getting the error and a screenshot if possible. Also what platform are you getting the error, is it packlink for example? 

Thanks,

Dave

[pillarboxred]

Sorry, another glitch I am having is that eBay forums won't accept Apple screenshots. I think I posted a moan about that too. The boards won't accept .jpeg photos only .jpg ones. Even when I save my .jpegs as .jpgs, eBay won't accept them because they have been edited! 

[dave@ebay]

Hi @pillarboxred 

First Ive heard of that too unfortunately. Ill raise it with the forum providers. 

Where were you trying to purchase the labels when you get the warning? I'll see if we can duplicate it on this side.

Thanks

Dave

[pillarboxred]

Yes, it was when I was purchasing a label for an item going to the United States so the address I saw was the Global Hub’s address in England which had two “errors”, for goodness sake.