eBay

Hi there, I received a new item of exercise equipment that could never work, and the seller didn't want the item back but offered a refund at the beginning of December. My bank statement showed no refund, and the seller has offered a refund once agai...

Just to assist the seller, I received an item after they'd already issued a refund and they aren't sure how to reissue the invoice so I can pay again. Could someone advise, please, with clear steps? I don't have a PayPal account. Thank you.

How do I cancel a refund when the item turns up eventually?