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outstandingoutcomes
Conversationalist
since ‎25-10-2010
‎29-04-2026

User Statistics

  • 83 Posts
  • 0 Solutions
  • 83 Helpful Votes Given
  • 23 Helpful Votes Received

User Activity

Buyer opened a case for item not paid for???

14-06-2020
Buyer has requested a refund for an item they did not pay for? Not sure how to resolve this as there are no options to say buyer hasn't paid? How can they even open a case for item not arrived when they haven't paid for it yet? Any help on this one g...

Defect because item didn't arrive on time but - item couldn't arrive on time as school was closed?

27-03-2017
I am getting so upset.I sell many of my education items to schools.If I post on Friday - although I offer next day delivery - because a school is closed at the weekend the item arrives a day late .... so I get a defect.I have tried to explain this to...

Fake items being sold in someone else's shop (They are advertised as my branded items-they are not!)

20-11-2016
My shop sells high quality items that I have specially sourced and branded.I now find that another shop is selling fake items with my branding and EAN number - the only thing that is different (from their photograph) is that the item is not the same ...

Buyer says item was delivered but they were away on holiday now item has been returned by PO

07-07-2016
Hi there people, buyer says they were away on holiday when item was delivered. They went to collect it from the post office and the post office has told them the item has been sent back to us. We've not received it? I haven't had this situation befor...

Defects because customers said item didn't arrive on time?

26-01-2016
Am getting upset at the moment as I'm getting 'loads' of defects for items not arriving by the time Ebay says it should get there? Is this a common experience at the moment or do other sellers have some advice about this. Most of my items are sent as...
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