eBay

refunds on tracked items · 19-10-2019

I recently sold an item for £149. The buyer claims it didnt arrive so the courier looked into it. The van tracking shows he was at the address, the tracking shows it was delivered and signed for in the buyers name. The buyer claims he didnt recieve i...

Ebay giving unrealistic delivery details · 24-03-2016

Is there any way I can stop ebay posting delivery times on my listings. Since doing this my delivery score has gone down to a point where my seller rating isnt high enough for power seller discounts.Virtually all the low scores are about items posted...

Marked down for slow postage · 06-12-2015

I have a problem with Ebays wildly optimistic delivery dates. Most of my customers choose 2nd class, presumably for economy and many of them mark me down as slow delivery even though all goods are sent out same or next working day.Is there a way I ca...

Re: refunds on tracked items · 20-10-2019

I have been in contact with ebay 8 times now and get the same answer each time. A load of meaningless platitudes telling me how they understand and value my business. Clearly they do not as I have done everything by the book. They now say I didnt giv...

Re: refunds on tracked items · 19-10-2019

I have been selling on ebay for 13 years with a turnover of around 750,000 so I am aware that parcels need tracking and that tracking numbers are entered onto ebays file. This is done as soon as the parcel is booked in. Despite ruby*tuesday saying a ...

Re: refunds on tracked items · 19-10-2019

Tracking was given as soon as I booked it in with the courier. Tracking details were entered onto ebay even before the courier had collected it. The tracking should in theory tell me where it is but it tells me it was delivered and signed for in the ...

Re: refunds on tracked items · 19-10-2019

Ebay said they would close the case in my favour and even sent an email telling me they had done so. The ebay rep mentioned that this may prompt him to sign the form. I thought this a fair decision and was expecting the buyer to return the claim form...

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refunds on tracked items

Ebay giving unrealistic delivery details

Marked down for slow postage

Re: refunds on tracked items

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Re: refunds on tracked items