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I've had a buyer request a refund for an item that I sent on the 3rd April 2021. With so many scams around at the moment I'm unsure what to do.
How do I cancel a transaction for an item I have won, which when I went to collect and pay for the item, the item had damage and bits missing that was not mentioned in the listing so I declined to pay and receive it.
I sold an item, the buyer requested refund as item had not arrived after alotted time, (not surprising with Royal Mail having problems).I refunded buyer. I contacted buyer to asked whether the item had been received before I put a claim in to Royal M...
How do I cancel an item that goes out in a few hours that I have found a fault with.
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