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04-02-2025 9:13 AM
Just tried opening the app on my android phone and get the message "this version is no longer supported. Please update to the latest version". Pressing the "update" goes to Google play but the only options are "Uninstall" or "Open" - no option to update. Pressing "Cancel" closes the app.
I suspect they pushed a new version of the app to deal with the changes introduced overnight but something has gone wrong somewhere.
Anyone else got this issue?
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Re: App not working - update required
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03-03-2025 6:58 PM
Re: App not working - update required
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03-03-2025 7:43 PM
I think I may have a solution to this problem.
If you’re buying or selling on eBay, you will no doubt get emails from them containing a link to the item you’re buying or selling.
When you do get an email with the link to your item, click on the item link and it will take you to your item.
As the eBay page opens, you will see the annoying message, ‘Update Required’
DO NOT click ‘EXIT’ button within the ‘Update’ box, but simply go back to your email message and click the same item link and you should be taken to your eBay item minus the ‘Update Required’ message.
It’s not a permanent fix, but it should give you access to the app.
Good luck !
Re: App not working - update required
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03-03-2025 7:50 PM
12, play store says my phone isn't compatible as it's a Google Plus 6 phone
which is absolute rubbish.
Re: App not working - update required
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03-03-2025 7:59 PM
Sent from Outlook for Android<>
Re: App not working - update required
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03-03-2025 11:27 PM - edited 03-03-2025 11:29 PM
Same, wanted to claim my first time discount and could not use the app, says I need to update. Try to update and it tells me not compatible with my device.
It's an Android 9 phone, dated but I have no intention or need to replace it.
Never mind I guess.
Re: App not working - update required
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04-03-2025 8:03 AM
Re: App not working - update required
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17-03-2025 6:41 AM
Yes, I have the same iasues, it's frustrating. Think I will close Ebay altogether and struck with Amazon. 🤬
Re: App not working - update required
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17-03-2025 11:21 AM
I have this issue too, for ebay and You tube. It simply means get about €1,200, for a good smartphone and go get yourself another one. It's making more money,that's all what we care about. Stiff luck to you.
Re: App not working - update required
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17-03-2025 7:05 PM
2/ when I listed 2 new items at the weekend goodness what a performance one
was for collection only the first photo downloaded you would assume to be
the main photo .. no opposite way round three times.
3/ listing item 2 suggested I chose 4 different postage options 🤣 *bleep*
and could I find postage cost absolutely not in the end out of sheer
frustration I listed collection only.
What the hell is Ebay up to maybe the don't require sellers atm and as for
viewing items to purchase I found it really unappealing.
So the moral to my story is swerve Ebay!!


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