hello I was charged £39,98 by support@ebay.uk. Don't really recognise this transaction

hello I was charged £39,98 by support@ebay.uk. Don't really recognise this transaction. Can you please help me understanding this?

 

Thank you

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red_magpie
Experienced Mentor

By "you were charged" do you mean that you received an email asking for this payment? If so, it sounds fake as ebay.uk isn't a valid eBay email address.

 

If the money was taken from the funding source you registered for payment of selling fees, start by getting an itemised breakdown of your invoice here: http://pages.ebay.co.uk/help/sell/invoice-display.html.

Check this against eBay's published fees, see: http://sellercentre.ebay.co.uk/private/what-fees-youll-pay

 

If you still don't understand the charge, let us know what it's for and someone here will try to help you.

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