My item, has not been boxed for collection 8 days later, despite seller marking it as despatche

[aleabn-41]

I bought and paid for an item which was going to be collected by couriers for transport. The item has not been boxed and is still not collected and the seller has marked it as dispatched! The seller has broken our agreement to box the item in four boxes but does not seem to know what she is doing. It has been over a week of all excuses. 

[**peaseblossom**]

If it was a collection only item most sellers prefer to stick with that because often the item is too large, heavy or tricky to package so maybe she changed her mind about allowing you to send a courier.