how long should I wait for a buyer to get in touch after the auction ends.I have sent four emails

how long should I wait for a buyer to get in touch after auction ends.I have sent for emails requesting payment but so far have not received a reply.

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Re: how long should I wait for a buyer to get in touch after the auction ends.I have sent four email

Ebay send all the necessary reminders so you really shouldn't have too. There are sometime genuine reasons for non payment so traed gently or you risk negative feedback. This is how I play it - after 24 hours I send an invice and then after another 48 hours I send a follow up saying I'm eager to dispatch. After that I open up an unpaid item dispute and then is no payment received close it after 4 days.
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Re: how long should I wait for a buyer to get in touch after the auction ends.I have sent four email

Anonymous
Not applicable

Hello

 

You do not need to chase the buyer for payment as eBay sends all the relevant emails for buyer to pay 

 

Also buyer knows that payment is due as bidded for your item & won !!!

 

Some seller waits 2 or more days for payment !!  You do not need to chase the buyer for it as eBay sends all the relevant reminders for buyer to pay

 

If a buyer  does not pay you for item then you have to use the tools at your disposition by opening an un-paid item case for you to get your FVF fees back at least 2 days after item sold then close it 4 days later (you will have to close it manually yourself )

 

You have to do this before re-listing item

 

Read all about it here for more info
http://pages.ebay.co.uk/help/sell/unpaid-items.html

 

Add the buyer's ID to your Blocked Bidders List. 
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

 

Set your preferences as thigh as possible

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences&guest=1

 

Do not leave a neg on a positive for feedback as it will be removed & your account marked !!  Buyer won't be able to either leave feedback

 

So by using the tools at your disposition you are in effect helping as if buyer has 2 un-paid item cases over 12 months then buyer will be unable to buy from other seller(s) also as most have set their preferences to deal with non payers & time waster(s)

 

Hope this helps :womanhappy:

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Re: how long should I wait for a buyer to get in touch after the auction ends.I have sent four email

Here's my standard format, word for word, sent off immediately the bidding has finished:

 

Congratulations on your successful bid. On receipt of your outstanding balance of £6.65 - £3.85 + £2.80 postage, your item will be posted off within one working day, and positive feedback will be left.  Thanking you for custom, yours, 

Frederick E Woodworth

 

 

 

When advertising an item for sale I always put:  "Will buyers please ensure all payments are made within seven clendar days.  Thank you."  

Followed by my signature which I live by: Going the extra mile is standard.  

 

Few people mess me about, but I have an automatic non-payment system for anybody over eight days.  If somebody emails me and says: "Sorry, can you wait until the end of the month until I get paid?"  No problem - I know the score, but if they havent communicated with me within one calendar week, not only do I write them off, I also add their names to my blocked bidder list, and tell them.  I hope this helps.

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Re: how long should I wait for a buyer to get in touch after the auction ends.I have sent four email

If the buyer does not communicate, open a unpaid item dispute after 48 hours.

 

It may seem tough but the buyer still has another four days to pay after opening a dispute and why should you give them any more time if they've not bothered to talk to you?

___________________________________________________________
Parents of young, organic life forms are warned that towels can be harmful if swallowed in large quantities.
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Re: how long should I wait for a buyer to get in touch after the auction ends.I have sent four email

Why give them more time?  Because I'm a very nice boy: I know - my mother told me!!  Smiley LOLSmiley LOL

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