23-05-2024 7:37 AM
Sold a bag the buyer been a member for a year hasn't bought or sold anything no feedback
how long should I give to pay I really don't think they will pay
23-05-2024 7:40 AM
eBay allow a buyer 4 business working days to pay you, they also send the buyer a reminder after 48 hours to pay.
Then, if there is still no payment when this time lapses, proceed this way.
On My eBay Selling go right of the item sold and from More Actions select Cancel this Order selecting the reason .... Buyer Has Not Paid.
If you are on the Seller Hub, go to your Payments tab near the top of your eBay homepage, from there select All transactions. Click on the highlighted item number go far right and from the big blue button down menu there, select Cancel this Order as above.
This gives the buyer an unpaid item strike, they are only allowed one.
If they keep gaining these strikes, eBay will remove them permanently, from their site.
Cases are very effective.
Always block all non payers from returning to your sales here:
https://www.ebay.co.uk/bmgt/buyerrequirements
23-05-2024 7:43 AM
Thanks for help
23-05-2024 7:46 AM
You're very welcome !
23-05-2024 8:52 AM
Why are you concerned with non payers?
Yo seem to regard not being paid as a positive experience.
23-05-2024 9:30 AM
Ooops, @stes7138 , @*help_no_brakes* is correct.
You have broken a feedback rule that is, negative feedback cannot be left for buyers, hence the missing 'red dot' not being available.
It's a policy violation and the buyer can ask CS to remove it and you'd get a policy violation strike on your account.
The feedback doesn't help other sellers, it cannot be viewed on time for those selling Buy it Now items, and all it's done is raised that buyer's postive profile by one %.
Far better as I explained above, to open those cases, gives the buyer a strike, they don't need many for eBay to remove that buyer from their site permanently.
Cases are effective, feedback isn't.