Technical Issues
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Forum Posts

Resolved! opt out of seller hub

Seem to be having problems for the last couple of days being able to opt out of seller hub - i have reset my mac and deleted cookies - still there is a problem - any know issues on this curently please?

Resolved! Fake link when trying to add custom Q&A's /FAQ's ?

Hiya, can someone who has a spare minute and isn't using either the app or Firefox please check:Account settings > Communication with Buyers > What your buyers can do > Edit > Add another question The page that is served to me /Firefox contains a fak...

Multi user account

Hello I am trying to create multi user account but its not allowing me to do. Its saying I am not authorised to do that even I am the main account holder. Can anyone help me in this??

Item cannot be purchased in app

Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Ebay installation problems

Hi all, I have Xiaomi Redmi Note 9 android phone. The phone has MIUI 13 and Android 12 but after a factory reset I can longer install ebay. When I try a message says this app won't work for your device. I have noticed this with at least one other app...

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email not sending emails to sellers

hi can someone help me im trying to contact a seller to make a box through ebay but it wont let me send an email to him when i press the send arrow a small blue circle appears...with a i dotted

Search results no longer showing using Google

I normally use Google and my searches have suddenly stopped displaying the results. I have attached a photo. It will still display fine using Edge browser.Does anyone know what the issue is - only stated in the last hour.

Uploading photos

Try to upload photos to sell an item. eBay says it's sending a message to my mobile. Never arrives. It used to send a message to a handset I used to have (same number) but that has now been disconnected.

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Site not working today

Is anyone having trouble viewing items on here today? The site looks different today i am.a seller and a buyer. I can't find my listings there not showing up on my account. Also when you search to buy something your looking for the categories have go...

Paid-Post Now Notification

Hi,As a seller I sold something today. I marked my item as dispatched and added tracking. It's showing correctly under ‘Sold’ as dispatched, but I still see a ‘Paid – Post now’ notification on the homepage. Both on app and website. I don't know how t...

GSP down for all private sellers?

Hi, can anyone that has a private account please check to see if the postage is being quoted for international buyers through the GSP program. I have had multiple buyers contact me in the last few weeks trying to buy stuff but they are told to 'conta...

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