Uploading CSV File for Promoted Listings

Hello,


Hope everyone is well.


I'm trying to upload a CSV file for promoted listings for selected ad rates. I have a correctly formatted CSV file but it keeps saying 'Your file failed to upload'. Unsure as to what I'm doing wrong.

 

Any help would be great!

Thanks

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Re: Uploading CSV File for Promoted Listings

Hi @brass_hanger 

 

An upload can fail for a number of different reasons but you can download a results report which should tell you what the issue is from the Reports tab of Seller Hub. 

 

In the uploads section you should see the failed file and under action you will have the option to download the results.

 

daveebay_0-1748336414508.png

 

The file will then have a brief description of the error and error code. You can search online for the error code and you will usually find a solution for the error.

 

Thanks,

Dave

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