Unable to list items from ebay app

[bmpartswm]

Anyone else in the uk having this problem when trying to list items from the ebay app? Never had this before until today. I usually list all my items from the app but today ive been getting the error "your listing looks great so far, but a detour is required for items in this category "

[bmpartswm]

Download a older version of the app and disable auto update. I did the same and works fine now 

[btgaragetyresautocare]

How I can do that??

[barlowrdtyres]

Ive posted a link on the previous page on how to install and what version

[btgaragetyresautocare]

Thanks m8. I hope I ll find out on previous messages and sorting out. Thank
u

[tools-for-u]

Ive now been logged out of the old version of the app and get invalid access token when ever I try and log in

[stuartgordonltd]

Any idea if they will be rectifying. I have tried downloading the old app.
But could only find it on a dodgy looking site and it just started spamming
me with loads of adds. So at moment not able to list any new items in
vehicles. Thanks

[tools-for-u]

They better fix it soon or they will have a lot of lost revenue claims.



Sent from my Galaxy

[pegathith]

I am having the same problem , come on EBAY PULL YOUR FINGER OUT you are costing business's income!!!!

[stuartgordonltd]

Still not working 2nd February. Can even do it manually using browser as photos won't load. Come on eBay this is a joke 

[stuartgordonltd]

Still not working. Have items piled up waiting to list. Far to slow to do them all on browser .and when I did try it say photos are incorrect format. Must be hundreds of people in same boat . 

[bmpartswm]

Downloading the older version of the app works. Just remember to stop auto updates.

I cant believe the dev team let this out without checking.  And no update from ebay too.

[stuartgordonltd]

Hi where did you find the older version. I tried to Google search but it just put me to some spam app site.thamks 

[barlowrdtyres]

Check on the previous page I've posted a link 

[stuartgordonltd]

Any updates on when this issue will be resolved. As I can't revise listings in automotive category either. So can't make new listings. Or modify old ones. Been over a week now. Any chance of a reply

[kat@ebay]

Hi @stuartgordonltd ,

Thank you for the reply.

I'm afraid we don't have control over the timescale on resolving it. We are linking in with tech to have it resolved as soon as possible. The soonest we have the update from tech I will post back.

In the meantime there is the option to list or revise from desktop/web browser. I appreciate it may not be as time efficient but it is a workaround.

Thank you,

Kat

[virtualspares-uk]

Im having the same issue attached image

[andkolom-85]

Listing takes a very long time and this is a real loss for my company. Will eBay pay compensation?

[tools-for-u]

I agree ive lost a few hundred now as it takes to long to list on main site



Sent from my Galaxy

[stuartgordonltd]

I'm same. Looks like eBay aren't interested. I have started listening stuff in different category and I will have to try and rectify if they ever sort out issue.

[andkolom-85]

I think we should make noise everywhere like Facebook, LinkedIn, etc., leave negative reviews  and of course I think we deserve compensation.