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10-05-2023 5:46 PM
Hi, I've been trying to print a Royal Mail postage label today and just keep getting this message - "It was not possible to generate the label. Something is wrong. Please try again later."-...is there anyone else having this problem?
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Royal Mail labels error
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11-05-2023 2:29 PM
Hi @happydays4eva ,
There was a recent issue with it being intermittent. Are you still experiencing this today?
Thank you,
Kat
Royal Mail labels error
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11-05-2023 2:29 PM
Hi @happydays4eva ,
There was a recent issue with it being intermittent. Are you still experiencing this today?
Thank you,
Kat
Royal Mail labels error
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11-05-2023 4:40 PM
Hi Kat, thank you for your message. I had to go to the post office as it wasn't working on ebay. I think actually the problem was my buyer was in jersey and I didn't know but it needed a customs label.
best wishes carol
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27-11-2023 9:29 PM
Yes I have had the same problem - all day!
Royal Mail labels error
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31-01-2024 2:12 PM
I could not get labels yesterday or today through eBay for Royal Mail .
Royal Mail labels error
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31-01-2024 3:26 PM
I'm having the same issue too! Spoke to eBay customer service & they said to clear cache etc etc but nothing has worked. Had to go to Royal Mail website directly & purchase label.
Royal Mail labels error

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21-02-2024 9:21 PM
same thing since before cristmas CS keeps saying ther looking at the broblem i have opened RM account also an evri account its a right pain as i post about 8-10 parcels per day seems ebay are not interested
Royal Mail labels error
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14-06-2024 11:41 AM
Having problems myself, blank white screen where it says at top send. Royal Mail and will not go to the label page .
Royal Mail labels error

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09-10-2024 10:05 AM
When I had this issue, the problem was my own address (sent from). I edited it from the order page to the version that eBay suggested (a change from Flat C to just C after the house number). Then it worked as usual.

