18-08-2025 9:35 AM
Anyone having issues buying Royal Mail Labels via eBay
Just keeps saying unable to generate the label
Solved! Go to Solution.
22-08-2025 9:47 AM
Hi all,
Just wanted to confirm that the issue preventing users from generating shipping labels is now fully resolved.
Thank you,
Marco
18-08-2025 10:37 AM
Yes, same here. Strange as I printed two standard 1st class labels without a problem. I then straight after tried to print Tracked 24 and standard International labels only to receive the unable to generate label message.
18-08-2025 10:39 AM
Have contact CS so there is a ticket gone in, i tried firefox and it works on there
18-08-2025 10:42 AM
Thanks for putting in the ticket. I was in Google when it stopped working.
18-08-2025 11:40 AM
I tried Edge and was able to print the labels so maybe it's a Google problem?
18-08-2025 11:53 AM
Seems to be working now
18-08-2025 2:06 PM
Stooped on all forms of internet, unable to process refunds too
19-08-2025 3:44 PM
Hi mteconlineshop, thanks for your post.
There is an issue preventing members from getting new labels, I've added you to the ticket, so your account can be resolved. Also, we've seen few members reporting issues when trying to issue a refund, so this is also under investigation. Once this is fully resolved, I will let you know here.
Thank you,
Marco
22-08-2025 9:47 AM
Hi all,
Just wanted to confirm that the issue preventing users from generating shipping labels is now fully resolved.
Thank you,
Marco
22-08-2025 9:48 AM