Hi mau-91786, thanks for your post.
You can contact our customer service team from here, but if you are still experiencing issues, you can let me know what's exactly happening, and I'll give you a hand no problem.
Thank you,
Marco
I am currently away for Christmas and will return on the 30th of December. Please expect a delay in my reply
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Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
