Postcodes not visible on manage orders page

The delivery address postcodes not appearing on the manage orders (awaiting despatch) page.

This is making it very difficult to tell which order to assign tracking codes to.

I'm having to click on the order number tab to locate the postcode, this is making it hard with a lot of orders.

eBay what are you playing at!!

 

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Re: Postcodes not visible on manage orders page

ccla3379
Conversationalist

I think you are right that they are making some changes in/around these pages (although I can still see Postcode while on the Seller Hub pages) - I can see the option to customise the results table has gone.  This might be an improvement or could be an accident(*)

 

If you click on the ?-mark on the lower right side and pick the option to report a technical problem I believe this should go to the developers ....

 

tech problem.jpg

 

 

(*) never attribute to malice etc etc quote.

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Re: Postcodes not visible on manage orders page

I'm hoping it's just a temporary problem, it just seems to be on some accounts at the moment as my partners account still shows the postcodes.

I've reported the problem, thank you for the suggestion.

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Re: Postcodes not visible on manage orders page

Mine has just changed to, thought I was going mad. I need to see the postcode as well what a nightmare. I have given feedback but I on the new layout but I'm sure it will fall on deaf ears.

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Re: Postcodes not visible on manage orders page

ccla3379
Conversationalist

Folks,

 

Is this still an issue?

 

If so please let me know which browser you are using and the columns you have visible on the Manage Orders page.

My FireFox and Chrome pages are showing :-

  • Actions
  • Order
  • Quantity
  • Subtotal
  • Total
  • Date sold
  • Date paid
  • Postcode
  • Engage buyer

One thing I have noted is that if the browser window is (relatively) narrow then it will seem to hide columns to the right and generate a Left-right scroll bar at the very bottom of the page.  

 

 

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