Please be aware that Royal Mail is experiencing issues at the moment. We apologise for any inconveni

[bridge-of-weir]

Anybody else experiencing this ??

[reflexmbs-1]

Yes, I'm getting that too. Have advised buyer to try evri

[steve-2001]

Me too. I can buy a label from Royal Mail so eBay issue not Ryal Mail. Hopeless!

[tressygirl]

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@bridge-of-weir wrote:

Anybody else experiencing this ??

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Yep,  if you scroll down this forum you will see pages and pages of posts from members,  many are experiencing this.

Someone has just posted this helpful information see below,  perhaps this is the reason why you and so many others are in the same predicament?

The business Click and Drop website is down since sometime last night. I assume this is related and eBay's RM labels are generated from the same domain.

RM Click and Drop business domain is different to the retail site. The retail site is still working.

I assume eBay gets their labels generated via the business domain.

RM own C+D service checker claims the site is working correctly, but the website page shows it as down.

Royal Mail have also issued this statement:

We’re experiencing technical issues across some of our systems due to a global IT issue.

@bridge-of-weir 

@steve-2001 

@reflexmbs-1 

[bridge-of-weir]

Seems to have fixed now....

[marco@ebay]

Hi all,

Just wanted to confirm that this was a technical issue from our end, and it is now resolved. If you're still getting the same issue, please feel free to let me know, so I can report it for you.

Apologies for any inconvenience this may have caused.

Marco

[lyn-18104]

I’ve got two 48 hr parcels from different sellers that are both stuck in Royal Mail Coventry hub and tracking hasn’t updated since Thursday and the parcels are both overdue by 3 days 

help what is going on 

[marco@ebay]

Hi lyn-18104, thanks for your reply.

Please note that since we don't handle the delivery of the items, we are unable to see why there is no movement with parcels, only the carrier can do that. In this case we recommend contacting the seller, so they can check with the carrier for you, or you can try contacting the carrier directly.

If the estimated delivery date of your items have passed already, you can open an item not received case here. 

Thank you,

Marco

[scarlets247]

Marco ebay are wearing the big boy pants now taking over the postage in all area's so there for it is eBay's Reasonability Not the sellers to Check the postage Details..

If ebay wants to take over over then Take the Responsibility for the mess you have created..

Don't Hide behind it has Nothing to do with us!!