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20-01-2025 3:30 PM
Hi,
I have listed an item but coming up on another seller ?
can you please advise.
But concerned someone has hacked me.
thanks
vanessa
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20-01-2025 3:34 PM - edited 20-01-2025 3:35 PM
Did you log in via Google or similar? Because that can start a new account and ID. If not contact ebay and ask them to check your account. You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
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20-01-2025 7:04 PM
May have done.
The account was set up in august last year so can’t remember.
Have deleted app and reinstalled.
Will put item to sell on again via my app.
Thank you
Vanessa
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20-01-2025 7:09 PM
Assuming you can access the other account, you need to end that listing, or you might sell it twice.
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20-01-2025 7:25 PM
Is there away I can access it?
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20-01-2025 7:27 PM
There is no way your listing can be on an account that isn't controlled by you.
Can you try and login with the username and do password reminder?

