@caselogicuk
@r1bobuk
@mandrake_the_magician
There is nothing you can do but sit, wait and hope someone with a braincell and access to the back-end system will realise there's a problem and rollback whatever untested code caused the issue with labels.
There's no point in contacting CS (they haven't got a clue), there's no way of directly contacting the tech department and frankly there's no point in involving the Community Team because all they will do is pass a message on but they'll not tell you when the problem has been fixed.
Funny, but I was thinking about such an issue just the other day: eBay introduced a shipping service which (private) sellers must use. If sellers do not stick to the timescales given by eBay's equally shonky Estimated Delivery Date they are either penalised or the buyer ends up getting a freebie - they both keep the item and get a refund.
So what happens if the SD system goes down? Nothing, that's what. The seller is still supposed to adhere to the dispatch date shown (if they don't they get a black mark; collect enough and the seller's account is suspended) and the buyer still expects their item by the Estimated Delivery Date (if they don't get it they open an INR case and, quite possibly, get a refund before the item is actually delivered).
There is nothing you can do but hope someone spots and corrects the fault. Meantime the dispatch clock is ticking and the delivery date clock is ticking. Good luck. You'll all need it.
