I can't link facebook and instagram to my ebay account

[eshopforce01]

Hello,

I can't link facebook and Instagram to my eBay account since i lost the connection a couple of days ago.

Thank you

[dave@ebay]

Hi @eshopforce01 

This is a known issue, our tech team are currently looking into it. Ive added your account to the list of affected accounts. Ill post back here once I have an update.

Thanks,

Dave

[mymarket24uk]

Hi, I hav the same problem.

I can't link facebook and Instagram to my eBay account since i lost the connection a couple of days ago. Please help.

Thank you

[mymarket24uk]

Hi,

I can't link facebook and Instagram to my eBay account since i lost the connection a couple of days ago.

Please help.

Thank you

[catmancatfish]

Has anybody had an update from eBay about this problem or has anyone been able to find their own fix for the issue?

[dave@ebay]

Hi @mymarket24uk 

Ive added your account to the report for this issue. 

Ill post back once I have an update on the fix.

Thanks,

Dave

[dave@ebay]

Hi @catmancatfish 

Unfortunately this issue is still active.

As soon as I have an update I'll post it here. 

Thanks,

Dave

[moldosgifts]

I lost my first connection wouldnt link FB only second page i open then linked so seems to be a different problem but still a problem.

[dave@ebay]

Hi @moldosgifts 

Its probably linked. Ive added your account to the report so Tech can have a look.

Thanks,

Dave

[harristweedgifts]

please add my account to the above issue Thanks 

[ioly100]

Please add my account to above issue as well, thanks! Facebook showing it is there.

[dave@ebay]

Hi @ioly100 

Ive added you to the report.

Thanks,

Dave

[dave@ebay]

Hi @harristweedgifts 

I have your account added now.

Thanks,

Dave

[outerrimcollecting]

I too cannot link FB or IG to my ebay account since I lost the conenction a couple of weeks back.

Please help!

Thanks.

[goldenlolly]

Please add my account also, it was all working fine but now i cant connect facebook

[gothic_tigger2288]

Please could you add my account, it will not let me link with facebook

[dave@ebay]

Hi All,

I reached out to Tech for an update on this. This issue is still under review, as soon as I have more info on the fix I'll post back here. 

Thanks,

Dave

[travmos_thrift_and_collectables]

I am also having the same issue, never been able to link instagram but now the connection to FB was lost and I cant reconnec them.

[ioly100]

Any update? When I tried it today, the message changed, could you inform James B to complete App One ASAP, it has been weeeeeks 🤣

[dave@ebay]

Hi All,

This issue is still active. I don't have an update on the status yet but Ive added the new reports to the bug ticket. 

Thanks,

Dave