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Global shipping postal Preferences

Global shipping postal Preferences. I do not ship to USA or Germany  but recently l have had orders from Germany which should not be happening as it says in postal prefs clearly l do not ship there due to the German packaging rules, have checked every order that has slipped through and its there in B&W l do not ship to Germany , have cancelled these orders every time and spoken to Ebay who say l am correct in what l say and they would pass to tech dept, am sick to death of keep ringing them, they say will get back to be with the tech results but they never do, anyone else getting this problem?

 

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Global shipping postal Preferences

Have you excluded them on here:

https://www.ebay.co.uk/ship/prf/excludeRegions

Europe: Show all countries, then select Germany and at the bottom of page tick "Also apply to current listings" and save.

 

 

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Global shipping postal Preferences

Global Shipping Programme settings
Override my postage exclusions for Global Shipping Programme eligible items.
For example, if you usually don't send to Malta but want to include Malta via the Global Shipping Programme, tick this box.       This box is ticked is that correct?
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Global shipping postal Preferences

Have checked yes they are excluded eg Germany and USA

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