DEFECTS

[ceepha]

I AM 87 YEARS OLD AND HAVE BEEN WITH E BAY FOR OVER 20 YEARS AND AFTER ALL THAT TIME I HAVE NOW AQUIRED SOME  'DEFECTS,'

NOT HAVING STOCK TO SUPPLY SOME ORDERS RESULTED  FROM A HOME BURGLARY FOR WHICH I WAS NOT AWARE OF WHAT WAS TAKEN. WHEN ACCOUNTING FOR A REASON ON THE FORM FOR NOT HAVING THE ITEMS, THERE WAS NO APPROPIATE TICK BOX  WHICH SUITED MY PROBLEM.

[cobwebcottage]

Lot's of regular sellers have some defects for one thing or another so I wouldn't worry about it. Do a stock take and make sure all of you have all of your listed items.

Your feedback on the whole is good so just keep working towards a good standard and you will be ok.

[department28]

That is a shame! The Seller Help pages have a 'Request to remove defects' form, but you may have already tried that, and it is probably automated, which can make it difficult to explain the exact circumstances. Maybe eBay would review the situation if you spoke to them?

Hopefully someone who has been in a similar situation might know if there is anything else you can do.