why would ebay close the case in my faver then change there mind

[mitzy111108]

this case was closed in my fafer then ebay changed there mind i sent parcels with tracking details and yodel delivered on wed. 6th jan. at 2.49. its plan to see DELIVERED 6TH JAN. 2.49 PM.

[red_magpie]

The buyer must have appealed, so you have to ask yourself what reason they had to appeal?

The most likely reason is that there was some issue over the delivery address. But with so little information it's impossible it's hard to help.

[john1297576]

As you don't give any information how are we supposed to guess.

Did you enter tracking onto ebay when you dispatched?

If you did and tracking showed as delivered, you should win.  If ebay changed their mind then the only thing I can think of is that you sent to the wrong address, or yodel delivered to the wrong address. In any case what did ebay say when they changed their mind?

You need to ask ebay for an explanation.