report a buyer before purchase for breaking messaging rules

[spv4u]

Hi

I have a buyer who is constantly being rude and abusive via messaging as I will not accept their offer which is a 3rd of the asking price.

The price is clear on the listing with a lower make offer set but the buyer is no where near that price and has decided to be rude and abusive, it appears there is no way to report buyer behaviour before purchasing.

Any info would be great on how to do this.

[**peaseblossom** · Accepted solution]

Firstly put their ID on your blocked bidder list - here:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

Then see if you can report them here:

http://ocs.ebay.co.uk/ws/eBayISAPI.dll?ContactUs&wftype=3002

[spv4u · Accepted solution]

Thanks buyer blocked, although reporting via the second link is broken

[**peaseblossom** · Accepted solution]

Could be your browser, it's working on Firefox.

[arkwebus · Accepted solution]

Working on Chrome too

@spv4u

[spv4u · Accepted solution]

I can load the page but error on submission

[spv4u · Accepted solution]

Error message of

We're not able to process your message now.
Please contact eBay Customer Service.

A little bit ironic to be honest 🙂