refunded buyer - second chance?

[karen0001]

I have cancelled a sale as the highest bidder has messaged me to say that she no longer wants the item.

I have had a message from ebay saying I will get the fees refunded - but how do i offer it to the second highest bidder please?

(Also, how do I block infuriating customers!)

Many thanks

[*knight-rider* · Accepted solution]

https://www.ebay.co.uk/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142&st... 

[karen0001 · Accepted solution]

Thank you. This makes sense and opens chances of selling more than one item from an auction. Appreciate your help