23-06-2020 8:08 PM
as title it says refund processing for the amount of item (car) but i never actually got paid in the first place... is this just an error?
The Vehicle sold and FVF selling fees are due ... if not paid, you open an Unpaid case for the 'non sale' within 32 days of the listing end to recover those fees ... Listing fees are not refunded. >
https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127
Never cancel for 'non payers' ... always open Unpaid cases after 48 hours from sale end and within 32 days ... close case on day 5 onward from opening if still unpaid and then you can relist ... No damaging feedback can be left by either party. >
https://resolutioncentre.ebay.co.uk/
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137
Should you decide to relist, consider >
https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167
Safest for Vehicle sales = Classified Ad. where the listing costs £19.99 in total, No other selling fees ... you set a sensible price, remains live for 28 days, contact details are allowed to inspect the vehicle and negotiate an acceptable selling price ... Cash on inspection/collection ...(or cleared and confirmed Bank Transfer before releasing the Vehicle) ... No PayPal payments.