25-05-2020 10:41 AM
Hi-- I sold a tray-- it took buyer 5 days to pay but I packed and labelled parcel awaiting payment. I posted once payment received. I have now received a not recievied notice. I have provided the postage tracking number and the noticed the postcode and name I sent it too--- is now different to the one now on the system. I think details may have been changed in the time between winning and payment.
Whatcan I do?
Thanks
nothing you can do now, apart from refund
in future you must wait for the payment email, as buyers can change the delivery address when they pay.