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a buyer changed her mind
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17-09-2020 11:02 AM
I opened a case because a buyer changed her mind and will not pay.The cost of an item was £165. Of course we both agreed that she does not have to pay but finallyI had to pay £16.49 to ebay Will I get the money back?Should I close the case or wait until ebay does it?If I relist the item ebay will take£16.50 again?Sorry Im confused.I do not sell often.
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17-09-2020
11:56 AM
If you've opened an "Unpaid Item" case you have to close it after 4 complete days to get the fee refunded.
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