Why can't I leave feedback for the buyer?

[00stuart]

It's been a while since I sold anything here, and it used to be straightforward. I cannot see how to leave feedback for the buyer, and although the item sold pane says 'Feedback left', my feedback hasn't been updated. Also, although the buyer has received the item and messaged thanks, I am not getting payment for another week?

This used to be good and easy...

[rusticrye · Accepted solution]

It still is good and easy, Stuart. 🙂 Everything you need to know about selling on Ebay, including what the 21-day payment hold is, and why it's applied  to all new and infrequent sellers, is in the Seller Centre (link at foot of any page). You also have the Help pages with their integral search to refer to (links at top and foot of any page).

@00stuart 

[00stuart · Accepted solution]

I understand the new rules about payment, but fail to see why the money is still held after a good delivery and a happy customer. And I still can't see how to leave feedback nowadays, and the help forum doesn't help, at all.. Thanks for responding though, cheers.

[pixiesen2012 · Accepted solution]

you've left feedback already!

[00stuart · Accepted solution]

Aye, confused as to where everything is in the new view. Or just generally confused! 😉