01-11-2020 10:40 AM
Who is responsible if i send my parcel sent by global shipping programme and does not arrive.
You need to be extremely careful how you handle this as you could be seriously out of pocket if you try to handle this yourself.
Your buyer needs to open a case for not received and you respond with the tracking number proving delivery to the UK Global shipping hub.
You cite that according to Global T&C you, the seller, are not responsible for any loss or damage in transit once it has arrived at the Global hub.