Royal Mail delivered item. Buyer says not.

[k510143]

Hi All

Not had this issue before. Posted a scarf 30 November. Not tracked but there is a reference number on proof of posting. Entered it on Track & Trace & it states delivered 03 December. Am I protected in the same way as Signed For? It's not tracked as such but it does say delivery has been made.

Thank you.

[**peaseblossom** · Accepted solution]

You are covered as long as you enter the number into the transaction on ebay, same as tracking.

[k510143 · Accepted solution]

Thanks peaseblosson. Not clear on the ebay advice pages as everything refers to actual tracking.

[ruby*tuesday · Accepted solution]

Is the 16 Digit Doorstep Code which the Postie uses when he Scans your Parcel. Enter it into Dispatch.